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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1044 Showing 20,861-20,880 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my Tv quickly I was impressed with their knowledge of the setup, and set up several of the applications on my Tv

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to setup. Holds TV in just the correct positions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service and install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great experience with Best Buy and the Geek Squad. They even found out my old tv was damaged and helped me rebook an appointment ASAP with new tv purchase on the spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony was on time, professional, personal and was awesome. He even programmed our tv. We were extremely satisfied and impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad created memories.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was awesome. Answer questions an made mounting suggestions that allows me to view in comfort. The guys were friendly knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They place my New Sony TV right where I wanted!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation went smoothly. The Squad removed my old TV and mount without damage to the wall. They placed my new mount and Sony Braiva TV exactly where I wanted, covering old holes from the previous TV. They cleaned up afterwards and went over the features of my new system. Thank you Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    They set up the TV but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was supposed to set up a TV stand that I ordered from Best Buy and then set up the TV on the stand, but the stand showed up broken so that couldn't set it up and they wouldn't take the stand back to Best Buy, we had to pack into the car and take it back ourselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were great - did a wonderful job taking down the old TV and mount. Putting up the new mount and TV and setting up all the different components to work together. They made getting a new TV fun instead of hours of stress.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They can do anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad came on time and brought extra parts needed for this unique situation. Knowledgeable technicians were able to install in an unusual spot no problem. Explained operation of the TV and cable better than previous installlers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Most of us need this service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unless you are a handy man with a trusted assistant you need this service for a large TV. I speak from personal experience. The screen is so fragile it will break if you apply the slightest amount of pressure to the screen when you lift th the TV. Geek Squad install the wall mount, connect all of your devices and remove your old TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product for my situation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the TV mounted to the wall was the best thing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good mount is important to get the most from a big screen TV. This allows both vertical and horizontal tilt, nice for viewing from a chair on the side of the room. Having the Geek Squad install it was great. Much faster and better than I could have done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed two TVs for me.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were efficient, knowledgeable and friendly. They completed the job in a very reasonable time and explained how to work everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers mounted the tv and connected it to my devices. They were very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivered a new refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad delivered and installed the new refrigerator, also hauled off the old one. They were friendly and efficient. We really like and enjoy the new refrigerator. Haven't had it long enough to give a complete review, but we are pleased so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly, efficient, and quality work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad to mount a large TV in my living room. Fast, efficient, and hooked up my smart remotes, insuring that everything was operational before they left. The guys were friendly and super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad hung our 65” tv and sound bar and hooked up all devices. They did a great job and made sure the app for the sound bar was fully functional too. Very polite and personable duo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another min in Geek Squad’s corner!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad to the rescue, your uniform out to include a cape! The service is spectacular! I hesitated, thinking that I could handle everything. Wise decision enlisting the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two men that installed our TV and set up the Blueray DVD player were great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely wonderful! Super helpful, fast, and excellent clean-up!

    I would recommend this to a friend