Customer Ratings & Reviews

The agents were awesome, could not have been better.

Absolutely love this product! Now instead of having a mess of chords and wires from my entertainment system, I now have a nice streamlined appearance with no visible chords. I like it so much I had it installed on all my tv’s!

Paid the premium to have my tv wall mounted, they followed through exactly like they said, was there on time, actually early, installation smooth and they double check to ensure you feel it was done properly......couldn’t ask for any better experience especially compared with cable, moving, etc

Had an 85" Sony TV installed by Best Buy for free being a Total Tech member. Installer was very professional and knowledgeable. Highly recommend this service.

I received a call ahead with the window for the following day and a call that day with a 30 min ETA. The tech was very professional and courteous.

The Geek Squad ask if I wanted TV hooked up to WiFi. I said I did not think so at that time; but I now think I would like to do so for Smart TV and maybe some Flo Marching Band connections?? Loved the way the Geek Squad handled our installation. They were very professional and congenial.

Super nice Geek Squad service. He recommended a different mount for our TV and we were SOLD. I appreciate the options he provided to us AND he went to pick up the new mount.

They did a great job of mounting the TV. It certainly met my expectations, and they were on time!

The efficiency and expertise of the Geek Squad crew is unmatched. They got me all set up in much less time than anticipated! Incredibly satisfied with the team!

The installation team was fantastic. They were professional, courteous & kind. Careful with my furniture, cleaned up afterwards. Extremely knowledgeable of the product. Great job!

Pleasant helpful fellow. Sound system was not included in set~up which was a surprise. Still working on getting that perfect.

Took a few trips when contractors were initially sent at first and told me the TV couldn’t be mounted on a particular wall. Eventually Best Buy came out themselves, and they were able to mount on that wall using a different mount (which they had in the truck). Inconvenient process requiring multiple people to come out but when it was finally mounted it was good work.

Very knowledgeable installers. Recommended the right tv placement.

The agents mounted my TV and made all required connections.

Guys did a great job installing my 77" Sony TV, on time, clean work, knowledgeable.

Set up of the TV was easy. I appreciate the Geek Squads help.

Professional in every way. Tech gave good advice on the installation and went through everything after done. I would recommend this service to anyone that is uncomfortable doing it on their own

Martin did an excellent job but unfortunately could not complete due to the boxes that were sent to me. I’ve gotten the updated equipment and I need to schedule a follow up appointment. I will and I want Martin to come back and complete the job.

The 2 tech employees that were sent to our home to install a new tv were very knowledgeable and professional. We would highly recommend them to anyone needing their service.

Great service, communication and efficiency. Great guys installing. Very helpful.