Customer Ratings & Reviews

Professional and courteous, efficient, and thorough agents. I thoroughly enjoyed having them install and set up my TV, making the experience of using the TV so much more enjoyable!

Geek Squad set up our new 75inch Samsung Frame TV. They installed our new wall mount and then set up the TV quickly and efficiently! They answered all our questions patiently and clearly, and they made sure all features on the TV were working before they left. I highly recommend having them do the install to save any potential frustration of doing it yourself. They truly are experts!

Our service technician was incredible. Very professional and he was very thorough and efficient. Very happy with his service. Thank you!

They did a great and awesome work and i would recommend them for i stall again

Geek Squad did a fantastic job mounting tvs. We would definitely use their services in the future. Would highly recommend!

The 65" Sony TV I purchased from Best Buy has exceeded my expectations. The picture is so good, I have invited my neighbors and son to drop in and watch with me! The Geek Squad installed it in less than an hour and did a superb job of explaining all the features of the TV and remote control. Well done Best Buy!

Setup and delivery were exceptional. They had to move my bracket in order for the new tv to be placed above the fireplace, The TV looks very professionally installed.

The Geek Squad individuals that mounted our TV and connected it to the sound bar were great! They ended up having to move the existing wall mount brackets before attaching the TV. They were professional and made sure the area was thoroughly clean with all the trash removed before they left. They also provided some helpful pointers and suggestions as they reviewed the operating instructions of the TV and sound bar.

The guys were great. They communicated during the entire process to make sure it was to my satisfaction. Took the time to show me how to use my tv and set it up to the optimal settings.

I purchased the 82 inch LG flat screen tv, complete electronics protection plan, and tv wall mount plan. It's cheaper and worth it if you buy them as a package plan. The Geek Squad showed up on time, mounted the television to the wall with the new wall mount I had purchased, and it did not take long. They were professional, did not make a mess, and did it fast. I recommend having a large tv mounted to the wall by the professionals. Plus, the full home electronics protection comes with virus protection software. All your laptops, computers, tv's, and much more will be serviced or repaired by the Geek Squad. Can't beat it.

My Technician’s name: Storm, I was so pleased and impressed with Storm’s expertise and knowledge. He mounted the speakers on the wall and ran the wires with the least amount of exposure. After setting up the system, he tested everything to ensure it was working as intended. He also took the time to familiarize me with my new system. The service Storm provided was beyond my expectations. I appreciate his professional approach in providing excellent customer service. Storm also arrived donning all recommended PPE, including shoe coverings, which I really appreciated. Once again the Geek Squad knocked it out of the park!

The technicians were on time for my appointment. They explained what they were going to do before installing my TV. They did a great job

Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

These guys were respectful, quick and competent! They showed up on time as bad did a perfect job. Couldn't have asked for a better experience!

Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

Best Buy outsourced this to a local company. The workers were efficient, tidy, helpful, and knowledgable. My TV was up and running in less than an hour. Clean work and great install.

Great Geek Squad workers! installed our TVs on the wall in our family room and in our bedroom. They were very professional and competent. Worked out problems with connections and made both TVs work!

The geek squad did a great job. Very professional and knowledgeable. Helped me swap out my Mount for a better one on the same day. Worth it.

I couldn’t be happier with the service I received! From start to finish, they were professional, efficient, and clearly knew what they were doing. The contractor arrived on time, assessed the space, and offered helpful suggestions to ensure the TV was mounted securely and at the perfect height. They worked quickly without cutting any corners, double-checking every detail to ensure the installation was flawless. The result looks incredible—clean, level, and exactly how I envisioned it. Not only was the quality of work outstanding, but he also left the area spotless, taking care to clean up after the job was done. Their friendly demeanor and clear communication made the entire process smooth and stress-free.