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Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV & surround sound. :)

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. My 75 inch was delivered on time and setup with no problems. I was very pleased. Thank you. Geek Squad installed my TV quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy outsourced this to a local company. The workers were efficient, tidy, helpful, and knowledgable. My TV was up and running in less than an hour. Clean work and great install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben and his associate did a great job from start t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben and his associate did a great job from start to finish. Everything was professionally done, in and out, with no problems or wasted time, and on time, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is great!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad mounted the TVs beautifully and showed me how to use features. They also mounted my Bose Soundbar to one TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Great !!!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Geek Squad workers! installed our TVs on the wall in our family room and in our bedroom. They were very professional and competent. Worked out problems with connections and made both TVs work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The contractor installed my tv excellently!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the service I received! From start to finish, they were professional, efficient, and clearly knew what they were doing. The contractor arrived on time, assessed the space, and offered helpful suggestions to ensure the TV was mounted securely and at the perfect height. They worked quickly without cutting any corners, double-checking every detail to ensure the installation was flawless. The result looks incredible—clean, level, and exactly how I envisioned it. Not only was the quality of work outstanding, but he also left the area spotless, taking care to clean up after the job was done. Their friendly demeanor and clear communication made the entire process smooth and stress-free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount & TV Install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OUTSTANDING install and support! Couldn’t be happiest with the service provided by Geek Squad! Informative and on time. A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Setup and connection services by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians notified us in advance that they would be earlier than scheduled. Both were personable and informative about the products they were installing. One of the items purchased in the store was not the correct one for installation. However, they had the correct on their truck and instructed me as to how to pay for the item online while they waited. They then were able to timely complete the installation, They informed me to return unusable part to the store for a refund because they were unable to do so. They demonstrated how to operate both the TV and soundbar and clearly answered all questions we had. They cleaned up and hauled away all trash. Outstanding service!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony came today and set up my new Sony TV. He is an amazing tech/person. He is very kind and patient. He explained everything to me. He made it so easy. He even hooked up my surround sound. I am new to Smart TVs. I was so nervous, and he showed me how easy it was to get around with the TV remote and he also set up the cable remote. He even helped me log into my Disney+ and Prime Accounts. He answered all my questions. I can't thank him enough for setting up the TV, surround sound, and taking the time to explain the remotes etc. I will enjoy this tv for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Installation

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two agents were very helpful and courteous. Very happy with the installation and they removed all of the packaging for the TV, mounts etc. I purchased HDMI cables ahead of time to reduce the chance of needing to buy one from the installers. I bought 10 ft cables for a "full motion TV mount" and thought that would be long enough and it turns out, we needed a 12 ft HDMI cable to ensure it was long enough. I was able to purchase it from my technician and I am happy for the convenience, but I wish I was given guidance ahead of time that a 10 ft cable wouldn't be long enough and should try to shop for a 12 ft one on my own. I also purchased the recommended Sanus In Wall Cable Concealment kit. The kit only has 2 power outlets at the top. I wish Sanus would provide one that has 4 potential outlets. What we had to do in order to power the TV, Apple TV, and Soundbar was to go out and buy a splitter to make the 2 outlet ports into 3. Thankfully our technician gave us a heads up mid-install and we were able to quickly run out and get one of these adapters. Another item that I think should be strongly recommended to be purchased ahead of time since I'm sure this may be a common scenario for other clients. Overall, very happy with how everything turned out and glad I went with Geek Squad for this work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Job

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wall Mount 55” 4K TV: The installation guys were on time, quick & efficient. They were very knowledgeable, pleasant & courteous. We’re very pleased with the installation, and highly recommend them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First Geek Squad visit

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reminded the day before the scheduled visit they were coming. That morning, after loading their vehicles, I was called and given an estimate time of arrival. 20 minutes before they arrived, I was called and advised again. No surprises. The crew (2 men) moved a wall mounted 65 inch TV from one room to another. Then wall mounted a new 55 inch TV to the first wall. My crew was courteous, professional, helpful by providing advice and recommendations, friendly, and patient. The TVs are placed where we wanted, level, connected to all the devices that TVs are connected to. IOW totally operational when they were done. I will not have any reservations to call the Geek Squad for this type work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation was a excellent choice

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad staff arrived on time. Were efficient in the installation of the wall mound and television. They made sure all components were working correctly before leaving.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86" INSTALLED TO PERFECTION!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm one that prefers to do things myself but did have Geek squad install our new LG 86" TV. The 2 installers were on time and professionals throughout. Once the TV was on the wall securely, they programmed my receiver ensuring the surround sound was working perfect. They also programmed the TV's remote to be our All-In-One remote. Great service and well worth the money spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor TV install

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and courteous!

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! Did a good job removing my old TV. Carefully unpacked and installed the new TV. Set up the new TV with its remote and I was all set to begin enjoying it! Very happy with their service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 65" Sony TV I purchased from Best Buy has exceeded my expectations. The picture is so good, I have invited my neighbors and son to drop in and watch with me! The Geek Squad installed it in less than an hour and did a superb job of explaining all the features of the TV and remote control. Well done Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Another great install with Geek Squad

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers did an excellent job. This is the third time I’ve used Geek Squad for television installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was professionally installed by courteous Geek

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job mounting tvs. We would definitely use their services in the future. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV quickly

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were great. They were polite and very professional. They helped me decide between the various mounts I had purchased and they mounted my 65 inch TV in no time at all. They were not able to connect my surround sound since I didn't have the optical cable required. (My 15 year old Panasonic used older cables that aren't supported by my new LG model). However, they did instruct me on how to connect it once I have the cable. I ran out to Best Buy to get the optical cable so now I'm hoping that I can get the installers to come back since I'm not comfortable dismounting he TV.

    I would recommend this to a friend