Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1056 Showing 21,101-21,120 of 38,693 reviews
  • Rated 5 out of 5 stars

    The Geek Squad did a fantastic installation job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Squad guys did a fabulous job of connecting all of the components in my new 65" Sony A80J OLED TV system. The work was done accurately, quickly and professionally. They were extremely helpful and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a wonderful job. Great service and very nice..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Additional fees when they showed up.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys that showed up were great and efficient! Somewhere in the fine print it says that if installed above a fire place there is an additional $99 fee. You cant pay that online when you set up the service, but they charge you when they show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drew and Trey were great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drew and Trey were great. On time, cleaned up, gave our dog a good head scratchin'. What more could you ask for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good TV for small bedroom turned into office area

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been very happy that I chose this tv for my office area... the size worked out perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super easy install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up the appointment. Tech called the day off to let me know t almost the exact time he would be to me. Very friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv. The color is fantastic. No problems so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad team was very professional!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both members of the Geek Squad were super friendly! They were very efficient and did their job perfectly. I wouldnt mind having the same Geek Squad members out for any future jobs I might need! They made sure everything stayed clean in my home while they worked. I was very impressed and satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service by some great guys, very accommodating, and we are very eager to help

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Things went ok.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and organized the wires. Over all, things went well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad resolved problems with my universal rem

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent resolved problems I had with my TV remote. Appeared to be complicated but he was very thorough & patient & ultimately figured out that there were several issues with the TV, remotes & other devices. Very impressed with his knowledge & troubleshooting skills.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent that installed the tv and mounted it was very efficient, extremely neat and was very professional. He took the time to go over the operation carefully explaining repeatedly as needed. We never felt rushed and was very happy with the whole process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatcuato.er service. Guys wereon ti.e and very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a bit pricey but worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a self proclaimed DIYer, it was tough for me to go ahead and pay the cost of this service. I am reformed!! It was worth the cost-no extra trips "back to the store", tv was installed and working properly in minutes. The TV sits in the wall mount correctly and Geek Squad even fixed the errant chord problem.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly good install.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent mounted TV and soundbar, made all connections and performed the setup. Everything works great but first startup of day can be a little inconsistent. Always eventually works but seems to take different steps day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice service from all involved, The only cooment be why i had to pay for 2 tvs to mounted separately when the squad was already here for the first one. I was expecting maybe a discount for already being on property.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service is the best!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is Number 1 in my book! The boys were in and out in no time with no scratches on the wall or damage!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Forever!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is an amazing service that is many times over worth the investment. The service provided is excellent and the service team is just exceptional.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad was polite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After some review of situation they got it installed and works perfectlly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick ready to watch

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    tech was very friendly & knowledgeable. The tv was set up in no time.

    I would recommend this to a friend