Customer Ratings & Reviews

Booking the appt was a pain, started online and it was a hassle. But the guys who came were professional and the best part was they wore shoe booties!!!! #newHomeownerProblems we supplied the mount for a 55” flat screen. Took 15 minutes :)

I purchased a 75" TV with an extending mount. The Geek Squad guys came in and installed the mount and TV very quickly and without any issues. They did a great job explaining how the mount worked and how to move it around.

very professional, excellent customer service amazing work

Love the work that the geek squad does. Great costumer service even that there was a wrong item that was picked up from the warehouse that was handed to them. I am still satisfied with Best Buy regardless. Currently waiting for a refund but all is good so far.

It holds the TV in a nice manner right where it needs to be seen at.

Prior TV service person (Clearwater TV and repair) removed old TV for repair. Was advised that TV was not repairable. When he took the old TV, the TV mounting brackets was taken but not returned. The best personnel could not make installation with no bracket. Current waiting for return of bracket by Clearwater TV and appliance for installation to be completed. Please advise.

The setup technicians were great. They took their time to make sure the TV was square and in the right position. Really good!

Good job in the installation. They came on time and did a nearly perfect install.

Outstanding service. Guys were knowledgeable and did a great job installing the mount and hanging my tv. Couldn't be happier. Am so loving my 77" LG OLED tv. Looks great on my wall.

The Geek Squad agents connected my TV and the wall mount.

The TV was never mounted, and I’m waiting for a refund to be issued. The gentleman‘s name was Willis and he was very helpful but unfortunately the mounting was not completed.

Would like to say I had a extremely excellent experience with the service technician. Excellent customer service and asking all questions. Very informative and personable. Great job!!!!

removal of old TV and install of new without any glitches. Set up Comcast and advised on setting up other services

Greek square did a great job they were friendly and knowageable

I loved this product, so sad that it is going away, It was one of the reasons I would purchase from Best Buy.

They took down our 55" TV and put up the new 75" TV. They were professional, friendly and programmed the Comcast TV remotes (2) and made sure everything was working prior to leaving.

Great Serviced set up explanation. Helped with apps and all my needs

Techs were very knowlegable and friendly. Took their time explaining the many TV features. Wanted us to be confident how to use a fairly sophisticated TV before they elft.

The crew that did my install was amazing! Very professional, knowledgeable and helpful. Couldn't be happier.

The team was very very mindful of overall space in our home and took their time and extra steps not to knock into any other furniture in our home. They even cleaned up after themselves!