Customer Ratings & Reviews

They did a great job of delivering & setting up my new TV. They were punctual & very professional. The guys were very careful in my home & made sure I knew how to operate my new TV before they left. And they were very patient in answering my questions.

Could not be happier with the installation of our wall mount and television. Anthony (I'm pretty sure was his name...) was wonderful - let us know he'd be arriving a little later than expected. Unloaded, unpacked and installed the mount and the television promptly and perfectly. Then he gave us some instructions and made sure we didn't have any further questions. Such a personable and pleasant man! The complete opposite of our experience with two Home Depot appliance installers the previous day...

Geek Squad set up our new 75inch Samsung Frame TV. They installed our new wall mount and then set up the TV quickly and efficiently! They answered all our questions patiently and clearly, and they made sure all features on the TV were working before they left. I highly recommend having them do the install to save any potential frustration of doing it yourself. They truly are experts!

Techs are este professional and worked efficiently. Knew exactly what to do. The even cleaned up after they were done! Excellent service!!!

Excellent job done on installation of my wall mount for TV highly recommend

Professional and courteous, efficient, and thorough agents. I thoroughly enjoyed having them install and set up my TV, making the experience of using the TV so much more enjoyable!

The tech that mounted my TCL 43” TV did a great job. He made suggestions for height mounting, as I use this TV as a third monitor for my recording studio. Once agreed upon height was determined, the tech mounted studio on provided wall mount all by himself. The TCL is big, but light. He had no problem affixing the TV to the wall mount. The tech vacuumed away all the shavings from drilling and left the area clean. The tech was going to hook up the TV portion but I told him it was unnecessary as I was going to use the TCL as a computer monitor. The tech hooked up HDMI outlet from TV to the DVI-D HDMI adapter on the back of my computer, selected HDMI output on screen and I was good to go. A job well done :-)

Ian and Steve arrived on time, explained what their plan was and executed it perfectly. Not only did they do a professional install, they cleaned up and spent time with us making sure we knew how to work each component of the TV - receiver and installing our apps and making sure each one worked ! Thanks these two are pros and commend them for representing Best Buy and the Geek Squad in an awesome way!

Best decision ever to let these guys set up and mount my new TV. I am usually very savvy in electronics, however, I am now spoiled by the quick, efficient and courteous service performed by the team that installed my new TV .

The Geek Squad guys were efficient and did a great job installing a wall mount and our new Bravia 85 inch. They were very knowledgeable and quickly got us trained up on navigating our new TV. They took our old TV for recycling (we paid extra) and all boxes, so all we had left was to sit down and enjoy!

Joe and the Geek Squad Team are phenomenal. They installed a new LG G3 OLED display, re-installed the Sonos ARC, and integrated the AppleTV; all on an articulating mount above our mantle. Looks absolutely amazing; all the cables are hidden and all the functions streamlined. The team even configured the sound, the picture and demoed how to work with the new system.

Our service technician was incredible. Very professional and he was very thorough and efficient. Very happy with his service. Thank you!

65” Samsung Smart TV needed to fit into a particular space and the Geek Squad made it work. Two great guys (one was limited because of recent injury but both were so knowledgeable! My spouse, who does not usually listen to tech info, asked so many great questions - I was so impressed with them, And my spouse could work the TV and soundbar when they left!!! Amazing!!!!! We rave about their services to all our friends.

I am very satisfied with the professional, cordial and effective job of installing the mount and mounting our new tv. They gave excellent tips about how to best manage the device and use the mount - there was no hassles. Just overall great experience - would use the service again.

Clean and quick install. Love the extended warranty and installation packages they offer and ALWAYS fantastic Service. I have had nothing but great service as well as quick and friendly installation with Best Buy technicians/computer people/appliance people, etc. Really the best. Unless there is any massive change in the company, I will always shop here and use their install/services/warranties.

They did a great job on my tv installation and mount.

quick, efficient and knowledgeable. The two technicians were great

The agent's were courteous and professional in the installation!

Excellent job and very knowledgeable member of Geek squad ! Edwin Velasquez explained everything to us senior citizens with ease .

The experience from beginning to end was exceptional. Initially, I intended on purchasing a 65'' television but after consulting a Best Buy online representative, I learned it wasn't the best option for me so I pivoted to the 55'', which is perfect. In addition, the GeekSquad intaller who came to my apartment was incredibly informative, practical and professional. He knew the walls of my building couldn't work with the wall mount I purhcased so he brought one that worked so I was able to return the one I purchased and have the proper one installed. In conclusion, very happy customer.