Customer Ratings & Reviews

The agents arrived in timely fashion and worked well together. They were professionals and made sure the television was mounted to our satisfaction. I appreciate their focus in making sure the television was connected and operating properly. Thank you Geek Squad!!

Agents were great, very professional and took great care to "do it right". Would not hesitate to use geek squad again in the future

I provided the technician with two in wall outlets so cables could be easily run and hide the cabling. He did not ask any questions so I figured he had seen how the old wall mounted television was connected as well as the Ethernet cables. When I checked on his install he had drilled out the Ethernet outlet box and pulled cables through it and did not install in the way I had requested. The connection behind the tv (although unseen behind the new tv) will cause issues when we try to sell our home in the future. The Ethernet throughout the house did not work after he left and Best Buy had to send him out again the fix properly. Not impressed with technician or the general appearance of the install. I would not recommend using this technician.

The mount I bought was not the correct one. The technician told me which one to buy and I went to BB to purchase it. I came back and they installed it in no time.

Very professional service of installation of TV. Service techs were very knowledgeable and efficient.

They installed my tv quickly and connected my satellite dish and coordinated my remote so all worked very well.

Ricardo was helpful, knowledgeable, efficient, respectful, and thorough. He went over and above to help me.

Malcom and his partner (sorry I can't remember his name) were awesome. On time, shoes covered, made quick work of the install of our existing (Best Buy purchased) 75" TV and a new Samsung Soundbar. Very pleased!

Bestbuy installed my new 75" TV and it didn't cost me much since I have the GeekSquad plan. I am satisfied with the job and I didn't have a hard time to schedule an appointment. I believe the installation took approximately 20 minutes from start to finish.

Showed up on time, did great job on mounting and then set up tv Took less than an hour to remove old tv and mount and install new mount and tv

Received excellent service. Technicians were courteous and knowledgeable.

The guys who came to my house to set up my television, portable projector and Sonos system did a great job, everything worked and they gave me full instructions on how to operate all the systems as well as helping me download all the necessary apps that I needed.

As always being a total tech customer, it was service with a smile. The were punctual at arrival time, informative, and done in less than an hour with mount and TV set up.

I purchased a 75in Samsung TV which weighs almost 90lbs. I needed professionals to minimize the risk of a DIY wall mounting disaster. The Geek Squad measure, mounted and tested the TV installation and I have peace of mind that my TV won’t wind up in pieces.

TV bracket was installed greatly. We are very pleased with this bracket that we use on our porch.

Kelly and Scott were awesome provided exceptional service, very professional and friendly finished installing 65” TV on wall and connecting it fast. I would definitely recommend Geek Squad services.

Geek Squad staff did an excellent job of mounting and setting up TV. TV, including streaming, and sound bar worked great. They were very helpful and explained how to use everything.

Did a great job and were very attentive to my questions.

The TV I have now is awesome the B2 it only has a couple things that are missing from the seat she she too so I was going to upgrade it but I'm not I'm going to stay with the B2

The most professional home theatre agents that installed my wall mount, 65 inch TV & DVD player. Most incredible & professional service