Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Wall mounted TV
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The workers were quick and efficient. They did a bang up job!!!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Safe and secure
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easily mounted in just a few minutes. Geek Squad are excellent workers.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
Good mounting service.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The people themselves were really nice but they weren't helpful with the exact placement. I'm glad I spent the time BEFORE they showed up to figure out exactly where to place it. Communication was good...letting me know when they're arriving. I think it's mounted slightly off but I only notice it ever so slightly looking at it from the front.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is the best.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The geek swat service is the best Best Buy has to offer nowhere else has this in any store. I can recommend one by any electronic Devices always ask Kiko’s wife specialist to help you choose the right electronic devices.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
mount tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the guys did a great job. i would have them come back again if needed.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Done quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent did a good job installing my mount and tv. They were efficient and took all the boxes away and packing. My only negative was the explanations on how to set up the remote was a bit too rushed for me especially since there are no instruction manuals anymore
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Great Decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had the Geek squad to instal my TV to the wall and they made the installation very easy
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The 2 guys that mounted my TV were efficient and thorough. Once my TV was mounted and all devices hooked up, they explained everything in detail. I even got a call the next day to make sure everything worked properly. Friendly and knowledgeable!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Job Well Done
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Whalen Furniture -plenty 3-in-1 Console for Most Flat-Panel TVs Up to 65" - Brown Cherry is very functional and has plenty of space for other components. The Geek Squad did an excellent job and were very clean while they were assembling the stand.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my TV quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad did a fabulous job installing our TV & helping us learn the remote. They were very helpful & answered all my questions.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 4 out of 5 stars
Outside TV install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The TV was mounted outside and we are very pleased
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Clean. Quick. Professional.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The two people who came to mount my television were very pleasant, professional, and surprisingly very fast. They were in and out very quickly, leaving no trace of their visit behind. They wore booties over their shoes prior to entering the home as well!
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job and prompt. Professional as always. Thanks
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Mount television
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Briana was awesome! She had constant communication with me to let me know when she was arriving. Once her and Hector came, they were extremely professional. Great team!
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad was great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technicians were great!! They installed the wall mounting brackets quick and spent time showing me all the features that the TV offered
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Tv install
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great job. I am glad I used this service. The installer showed up on time, quickly installed the tv and made sure everything was working well before he left. Thanks.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV mount
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.TV mount fitted perfectly for the space . Also, allows the flexibility of moving inward and outward.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 3 out of 5 stars
Geek Squad was polite but unprepared
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents who mounted my TV were very polite. However, since the TV was already out of the box they didn't really know how to handle the TV in order to install it properly since it was so big (75 inches). They explained it's fast when it's in the box and they were trying to figure out how to manage inserting the screws now. They ended up washing a couple of the screws but didn't say anything. They lifted the TV onto the entertainment center and said they were done and quickly left. Since the TV wasn't centered we moved it and noticed the TV was moving a bit too much - a bit wobbly. I took a look at the back and this is when I noticed the screws had been washed. It seems safe enough but that was not what I expect from Geek Squad.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate your feedback. We expect our Agents to offer exceptional service and communication. We do apologize for the disappointment as this is not the kind of service we aim to provide our customers. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.
Rated 4 out of 5 stars
Georgia peach
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents mounted my TV and connected it to all my devices.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
TV Mounting and Set-Up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek Squad mounted and set up my 65" set with no problems. Everything is working, including my surround-sound system.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
