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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1065 Showing 21,281-21,300 of 38,693 reviews
  • Rated 5 out of 5 stars

    Tricky installation handled perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys had a real challenge. They had to position a 65" TV in a hutch-like open back cabinet with about two inches to spare. I was afraid they'd miss the mark, but they mounted the mount to the wall and the TV to the mount perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad always gets it done.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought new tv mounts and needed their help to get them put up. they did a very professional job and cleaned up after their work. it looks very nice and works perfectly. thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Totaltech is a great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad I am a Totaltech member; it has been of such "peace of mind value" as well as monetary value. The total tech Geeks are tremendous and so knowledgeable. This was a great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Steve was absolutely top notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steve was absolutely top-notch. Quality of the TV is still terrible and I have such a headache from what I went through. But Steve was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent professional install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and professional installers. They removed my 70" Vizio from above my fireplace and installed the 75" Samsung. Looks great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reputable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two of the three different visits involved professionals with pleasant demeanors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Sony TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad set up my new Sony 55" TV and he did an excellent job. Really a nice guy about explaining things to me. Love Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came at a timely manner and did an excellent job mounting my tv on the wall. Great customer service. Everytime i need a tv mounted i know who to call

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installers know best!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in measured the wall… I wanted it one place and they advised me for better quality of viewing it should be in another place!! Thank God i listen to them!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    .. he did the job ..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    … upon arriving, he informed me that the full motion bracket that I had already purchased, was not good for such a large TV, (65 in.) … he had standard, fixed, brackets on his truck. … If full motion was not best, I would think that the sales clerk would know, and I could discuss with him before I made a purchase. ..anyway, I had him install the full motion that I already had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 85 inch TV and had it mounted on the wall by Geek Squad. It's works well but it is a little awkward to use. Mounting looks great and is very strong. I would trying advise not to doing this yourself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV intallation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was very friendly and did a great job getting us all set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installs Went Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once again the Geek guys came through for me. This was the 2nd tv they’ve installed for me in the past 45 days and both of them look great! They even stayed around to show me how to work and program the tvs!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous Geek Squad Technician!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brendan was FANTASTIC! He did a superior job and was helpful in very way! Answered every question and was so kind in his demeanor. Thank you Brendan!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents assigned were on time, courteous, and very efficient. The had to install 2 TVs for me, and also helped me set up the streaming services. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and kind people . Wouldn’t want another company to come in my home and set up another tv they were the absolute greatest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounting TV on wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleasant young man. He was courteous and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came on time even brought a new mounting bracket because the one I bought was to small. They set everything up my back light and my sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad connected the soundbar perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was only the connection of the soundbar to the new tv that was done since we changed our minds about the wall mount on the new tv. our soundbar is perfectly in sync with the tv. we love the sounds! great work for the geek squad guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The very BEST Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tony and Brian have got to be the absolute Best Employees at BEST. They worked at a lot of wires and finally got all of them working properly. They were professional, courteous and extremely efficient. Kudos to BEST for employees like Brian and Tony.

    I would recommend this to a friend