Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1066 Showing 21,301-21,320 of 38,693 reviews
  • Rated 4 out of 5 stars

    Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right on time. But, they were in a hurry, and cut some corners. Everything worked, after a call to Geek Squad to explain all the new controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad an all around team!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all the devices including the sound bar system. They were on time, worked in an organized and clean way. Very respectful and cooperative.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clean install

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted tv exactly where we asked, hooked up all equipment, tested tv and explained functions. The installers were totally professional, quick, and knowledgeable. Highly recommend. Peace of mind knowing everything was done right, made the investment worth every penny spent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wall mount TV wiring installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad agents quickly and efficiently installed our in wall mounting wiring. All was tested and explained to us. They were on time, cleaned up thoroughly and thanked us for using them. A professional service installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All good install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all good through and complete I am not writing anymore just because you require it These are a pain in the rear

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install kings

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers unboxed and mounted the TV in efficient manner They took their time to explain operation and answer questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart, Capable, Amiable Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick, efficient, and (most importantly) knowledgeable. Set up a new 65" TV, Sound Bar and Stand, and gave us a demo of features. Made everything easy for us old folk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and knowledgeable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys came to install provided option on best placement. They even took out the boxes and trash and left area clean. We have cats and they were mindful to not let them out and weren’t bothered when the cats checked out what the wee doing and tried to get in the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agent mounted the TV quickly and very well.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV in a very timely fashion. He also explained how to operate the mount of needed. The agent was extremely knowledgeable and professional i would highly recommend him to everyone i know. Also my daughter was extremely excited.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD WAS AMAZING

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TEAM WAS COURTEOUS, PROFESSIONAL AND CLEAN IN SET UP AND IN REMOVING UNEEDED ITEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Part of Experience

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've used the Geek Squad, and both times I walked away saying "Great Decision!" My "geek" Anthony called before the installation to discuss it with me and was able to identify a potential problem I was unaware of. He resolved the issue and set up a beautiful 65" 4K HD TV. Thanks Anthony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are professionals who understand what they are doing. I was very pleased with the service provided. They were neat, fast, and professional and ensured preciseness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 Best Buy agents delivered and mounted my 75” 4K tv on my 3rd floor loft wall. Them two were very professional. I needed 1 extra hdmi cable and they had me purchased it right there and then from them. They cleaned up their mess after the work and set up my other devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been about 3 years now and this appliance still works perfectly well. No regrets making this purchase, whatsoever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek professionalism

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very polite knowledgable n helpful setting up tv icons

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was set up correctly and worked the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had GS mount my 75" TV. I was too chicken to do it. They handled it quickly and professionally, and even did some tuning/optimizing on my receiver that I didnt expect. Likely to have them mount another TV for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my 65" tv to my beloved brick fireplace. They did an amazing job, were incredibly knowledgeable and professional and made sure that my preferences were incorporated in hanging the TV. They exceeded my expectations on every front.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tech

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very fortunate to get Dave Mindlin as my agent! I have always done these type of projects myself because I always did a better job. I am glad I didn't this time, Dave did an amazing job!! I am very detailed in the way I do things and I couldn't find a single flaw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did a very thorough job, explained the mounting details, cleanly connected all the cables and left the TV and associated components in working condition. He checked and setup all the settings to provide best performance (sound/picture) from the TV. He was a very personable agent.

    I would recommend this to a friend