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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1068 Showing 21,341-21,360 of 38,693 reviews
  • Rated 4 out of 5 stars

    Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional work that will not go unnoticed. This

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job hanging and setting up my tv.and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love their Geek Squad service, never an issue. We live an hour away from the closest store and always comes out when I need them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond expectations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad brought the tv and were almost finished installing my 75” tv when they saw a crack in the screen. They brought me a new tv the next day and set it up. Very good service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top service Reps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys we're very knowledgeable and polite, heped in diagnosising stereo issues to tv and what systems where best for home theater system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They fixed my surround sound and leveled my TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a surround sound issue and they put in new cables to our currently owned TV in the living room. They also Leveled my TV, which had never been leveled in 11 years. We did not even realize how unleavened and un-centered it was on the wall until they fixed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great service very friendly and very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech that came out was great! very personable, easy to talk to and he explained why we were having such a hard time finding the studs in our wall of our old home. He had it up in no time and made sure i was satisfied with his work before he left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When the guys came out to deliver and set up my TV they did a great job. Very personable and knowledgeable. They did a great job and refunded me on the mount and fireplace installation upgrade since they were able to use my old bracket. I would definitely recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wall Mount challenge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made this additional purchase as it took two experienced installers about two hours to install the TV and soundbar with items specifically designed to support a wall mount solution. I would have spent 5 times that amount of time most likely.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were prompt, professional and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounte d tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents who mounted my tv were courteous and knowledgeable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Well done, once they got the right peeps here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally showed up with only one guy to mount a 75" TV. That wasn't gonna work, obviously. I was at work so it was just my wife home and she didn't trust herself to be on one end of big ol' TV. They finally got another worker here. As far as the mount job goes, it's great. No complaints. I got a 75" LG 4K UHD over the fireplace and it rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Professional and Reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the only way to go with a new tv . . . the geek squad can deliver the tv and set it up and they are perfectionists. Don't forget to get a free in house consultation so you make sure you have everything you need to get the results that you want.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Mounting TV Misunderstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Technician mounted my tv, but I was expecting him to actually open the wall and drop the HDMI cabling inside, like my other TV's. I think $250 is too much for basically mounting the hardware on the outside of the wall. I will not use your service again for this particular job. Also, I could not get any basic TV channels on the Samsung TV. Tech told me I needed a ROKU or AMAZON Stick. I located it 15 mins after he left and I texted him to let him know, but he NEVER responded. "I" got the TV working with the ROKU stick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Bedroom TV Mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the TV perfectly and flush with the wall. Gives the professional installation another level of fit and finish.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job as for as a wall mount and the geeks are the best for installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best money I spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The professional service these guys performed was the best money i spent out of the whole package. They came in and quickly performed the work and taught us how to use the new equipment in a very informative and polite manner. When they left all the trash and mess was gone with them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will be using Geek Squad for all future installs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service, validated the TV worked and hid all the wires. Amazing cable management work, professional, polite. Couldn't recommend it more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fast install....geek squad team was very professional

    I would recommend this to a friend