Customer Ratings & Reviews

The guys worked for a couple of hours trying to fasten the TV mount to the exterior wall which has 1/2 inch sheet rock then 2 inches of foam block and then 6 inches of concrete with another 2 inches of foam block plus stucco on the outside. The bolts they had brought were too short to grab the concrete so they to order longer bolts and come back about a week later to finish the installation. When they finished, the mount was level and exactly where it needed to be! Mission accomplished! Job well done!

The Geek Squad mounted the TVs beautifully and showed me how to use features. They also mounted my Bose Soundbar to one TV.

The geeks quad was very professional quick and knowledgeable about hanging my tv. I would recommend them to all my friends and will use them again.

I bought a 75' inch TV and mount. Geek squad delivered, mounted, setup and sold me proper length (15 foot HDMI) at $15 for my new TV. Wow! And removed all the trash, vacuumed the area and were more than professional. Highly recommend. Nice being a Total Tech member so install, delivery and setup was free with membership. Awesome job!

Techs were fantastic and very professional. Very personable and quick. Definitely worth it to take the stress out of install, and you can just enjoy that TV!

OUTSTANDING install and support! Couldn’t be happiest with the service provided by Geek Squad! Informative and on time. A++

I cannot say enough positive things about my Geek Squad experience. Nick and Vern were so knowledgeable, professional, courteous, neat and went above and beyond to make sure my job was done correctly. They arrived very promptly to my home in the morning. One of the mounts I purchased from the store was too large for the job. Nick suggested a smaller option and, because they had time in their afternoon schedule, they brought the smaller one back to my home so that my job was totally completed in one day. I cannot thank them enough for the great service.

GEEK Squad did an outstanding job. They were quick and able to fix and install my TV on schedule. I was very impressed with their knowledge and efficiency.

Geek Squad did a phenomenal job installing my Best Buy TV Mount to the wall in my home. The installers were incredibly polite, thoughtful and professional and did fantastic work. I could not have been more impressed with their work and my TV looks terrific now mounted on the wall thanks to Geek Squad!! Give these men a raise, promotion, bonus, extra vacation time and chocolate cake along with regular positive praise as they are fantastic ambassadors for Best Buy!!

The technicians that came out to mount my 85” Samsung TV and sound bar were amazingly quick, clean, professional and really good at what they do. They measured my wall 3 times before they started drilling and securing the bracket to mount the TV and sound bar. They did an outstanding job!

I recently had the pleasure of using Geek Squad's TV/Display Setup & Mounting service for my new Samsung 55" Class Q60C QLED 4K UHD Smart Tizen TV, and I am beyond impressed! The Geek Squad technicians were professional, efficient, and incredibly knowledgeable. They arrived on time and had all the tools necessary to complete the job seamlessly. Not only did they expertly mount the TV to my preferred location with precision, but they also took the time to ensure all the cables were neatly organized and concealed for a clean and polished look. Their attention to detail was impeccable, and they even provided helpful tips on optimizing the viewing experience. Overall, the Geek Squad exceeded my expectations in every way possible. Their expertise and professionalism turned what could have been a daunting task into a hassle-free experience. I highly recommend their services to anyone in need of TV setup and mounting. Thank you, Geek Squad, for your outstanding service!

Great service the team member showed up on time he did not need any assistance when installing the TV on the wall he took very professional precaution when installing everything he offered to take off his shoes before he came in My Home. He was very clean, very professional he requested other products that I may be interested in as well.

The Geek Squad crew, Barry and Sonny, were absolutely amazing. Knowledgeable, professional, and efficient. Could not have asked for anything better.

They came on time, put on shoe protectors to protect my floor since it was raining, mounted the TV and helped me with the set up. They also connected the Wii and Xbox as well as took the empty box with them.

The Geek Squad agents replaced a standard flat wall mount that I had with a Sanus Elite tilt wall mount. Excellent service and install. Showed me the several different positions I could move my tv with ease. Set the tv up for me so that I had all the proper connections; HD cable, wifi, and channel updates. Great job Best Buy Geek Squad

The installers did an excellent job. This is the third time I’ve used Geek Squad for television installation.

Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

The agent did a real good job hanging my tv recommend them to do the job right!

Very helpful, straight forward and efficient. This is an extremely easy process and the gentlemen who assisted us were quite knowledgable, polite, and respectful. The first thing they asked if shoes off or shoe covers worked. Cleaned up. Will never mount a TV myself when it's this easy to schedule.

The experience from beginning to end was exceptional. Initially, I intended on purchasing a 65'' television but after consulting a Best Buy online representative, I learned it wasn't the best option for me so I pivoted to the 55'', which is perfect. In addition, the GeekSquad intaller who came to my apartment was incredibly informative, practical and professional. He knew the walls of my building couldn't work with the wall mount I purhcased so he brought one that worked so I was able to return the one I purchased and have the proper one installed. In conclusion, very happy customer.