Customer Ratings & Reviews

Great support from the Best Buy team. I highly recommend

This team did amazing, came at scheduled time, greeted my husband and I got to work, made sure we were happy with the location and showed us how to move it side to side. Did amazing!

The guys who put up our TV were great. Clean up well after installation and gave a great one on one with it’s functions

Joe showed up early, with my permission, delivered and set up out 75" Sony TV, connected it to out home theatre system and showed me all the neat bells and whistles. He worked quickly and efficiently, and was very knowledgeable. A great job! Thanks, Joe!

The agent was absolutely fantastic did an exceptional job was very courteous and professional

Geek Squad technicians were awesome - they wired, wall-mounted my 5.1 speaker systems and calibrated my receiver ... basically went from no system (just in-wall prewiring) to fully operational system in just a couple of hours.

Man who came was very professional, knew his stuff...the only thing I didn't like was he sold me an extra long USB cord saying the one supplied with TV was to short. Maybe true, maybe not ...I purchased anyway. Otherwise I have been very happy with their service

The technicians weregreat On time Efficient Competent Frindly

The Geek Squad's service went above and beyond! The mounted and all our TVs and Sonos on the wall, and provided great advice for other areas I asked about. I scheduled them to come back and do some more work.

The Geek Squad who installed my tv did an excellent job! His name was Evan and he did a great job! He was on-time, patient, showed knowledge of the product and walked me through every step of the installation process and how to use my new tv. He was great!

The guys that did my install were great! They were super personable and respectful. I had a really great experience with the guys that can for my install. They were there on times ,?

I bought a mount for over the fireplace of my new home. Turns out the previous owners had left the mount there but not the arms. The guys worked with that and credited me for the actual mounting that wasn't necessary. They also worked with an unusual wiring setup for the location. Excellent job.

We had some problems on initial install since I had metal studs. They had a different mount on the truck for the install problem with my studs. They had the answer on the truck and didn't have to forget the install and start over the next day. Nice to still have it done while they were here. Glad I used them

The installers did a excellent job with the install,they paid very close attention to details,and answered all of our questions.

I would like to give Best Buy's Geek squad a thank you once again for doing a really good job

The geek squad was courteous and professional. They even hid the cables behind the wall. They were able to diagnose that the tv mount I purchased separately would not work and had a back up one just in case. They were great!

The Geek Squad was great! Arrived on time, set up was quick, all questions were answered and it was good to go. Very professional!

Good service, on time, friendly / as scheduled.- this 50-character minimum is a foolish idea & only serves to reduce the number of submitted positive reviews

The Geek Squad service agent Robert was awesome! He was personable, knowledgeable, and very efficient. I was surprised he was by himself to mount my 55" TV and sound bar to the wall, but you could tell he had done it before.

Justin and Chris did an excellent job. They set up my Wi-Fi and adjusted the television settings so I wouldn't have to try and figure it out. All I had to do was watch TV. They cleaned up afterward and took the empty box to dispose of it.