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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1074 Showing 21,461-21,480 of 38,693 reviews
  • Rated 4 out of 5 stars

    Agent installed in a timely matter in my home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent installed the tv in my bedroom apartment quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by a friendly person

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, technician was super friendly and easy to work with. He takes pride n his work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely & professional. Service was great. Appreciate the thoughtfulness of the technician.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and reliable service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The person came at the prescribed time, got to work installing the TV and was able to everything done in less than 30 minutes. I was very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt and Efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All he did was take the TV out of the box, plug it in and plug in the cable wire. I don’t think there was anything else to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Team Installation Was Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Total Tech Support team came through and installed our new 65" Sony Bravia flawlessly. Very impressed with the efficiency, professionalism, and knowledge of the team. Especially during the Covid-concerns, safety was a top priority, too.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Geek Squad in home service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job installing wall mount and hanging our new TV. Correctly installed our new in-wall power extentions to connect the TV and devices. However installers told me we did not need to run my second hdmi cord to connect the BluRay to the TV. They would only test the TV, said we'd be fine, and left. Now we have to hire someone else to fish my hdmi behind the wall in our new in-wall extension outlets and rehang the TV. Not expert service. No more Geek Squad unless this is made right, quickly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used them once and fix my computer. Did an excellent job go to all the viruses and the junk off my computer so it’s now running a lot faster than before and loaded some anti-software so the viruses will not come back in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    0led

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job for us. Very professional and friendly. Hooked everything up for us a showed us how to use it. Very pleased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a very good job with everything. On time, friendly and honest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Geek Service Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Techs was awesome, very professional ... friendly and helpful. Answered all questions we had on installation of our TV mounted on the wall. Spent time explaining each component and made sure we were comfortable with it's operation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy makes it happen!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV, great price, quality item and geek squad installed it for me. Made it happen. I could not have done this myself, but I have a geek squad standing by my side and helping me to enjoy the television that I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were great. The TV as mounted, set up and internet connected. Very efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad is Wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was wonderful! Very efficient! Clean! Well Organized. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and quick. Set up all aux to work with TV No fuss, No mess. Even cleaned up after themselves. Courteous and best customer service I have experienced in a long time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great mounting job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job and looks great on the wall much neater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The setup and installation did not even take the installers one hour. They worked with my schedule and notified me when they were approaching my home. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HARD WORKERS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 installer's showed up to install two large TV's along with suround sound, took theie time and did it correctly. They came back with some additional parts and gave me a discount due to all the other work they did. Best Buy should have more customer orentied people like the two that came to my homel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    His great person and give me alot of advice about my son what he should play in his playstation s5 what level thank for having great team best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend the Geek Squad for anybTV mounting installation. They were very professional and new what they were doing. The TV above the mantel looks awesome and they were very knowledgeable. I will use them for any TV or audio set-up. Use them, you won't be disappointed.

    I would recommend this to a friend