Customer Ratings & Reviews

Th geeked square installed two wall mounts and two televisions. They were quick, efficient and were extremely knowledgeable. They were very nice and explained in detail what they were doing and explained how to use new televisions. Very professional

The men installed 3 TV's in 3 different rooms and said a great job. They were both tech savvy and knew a lot. Plus they had additional equipment (like an Apple TV unit) on their truck that we purchased. We are very pleased and would have them back for other help!

These 2 guys were fabulous ! If I need help again, I want the same 2 Geek Squad guys. They were very knowledgeable, helpful, patient. I couldn't have had greater service and they left my apartment immaculate !!! Thank you, Thank you, Thank you !

Rich the manager was so awesome! He help me a lot with getting my installation sit up for my new tv I had bought from Best Buy.

We were extremely happy with the setup of our tv. The two gentlemen who arrived with it could not have been friendlier or done a better job. Would be happy to use again.

great service happy with everything and people whoknow what to do

The Total Tech people are real professionals that are so polite as well as professional, thank you. They take all the necessary time and do not rush and also leave the work place spotless.

I was not at the home when the Geek Squad delivered and set up a new 65” TV for my elderly father. But he complimented on the service several times later that day. They were professional, courteous, efficient, and thorough. I highly recommend the Geek Squad for any installations or equipment needs.

The agents mounted one off my tv and it looks great

We paid for Mounted TV hook up and installer came out mounted the tv which is great took a call (work call) then packed up and left. By the time we were able to double check what was completed we realized none of the hook ups were in place or even the TV plugged in. We finished the job and moved on. Called to get this extra feature removed but looks like I'm still being charged for it. If you get this service double check all connections prior to your installer taking off especially if they are taking calls during the installation.

The guys that came out knew what they were doing and were very helpful

My service from Best Buy was outstanding. I am happy to have Best Buy’s help.

The Geek squad team was very professional and arrived promptly and within the service time window. The agents explained all aspects of the install and answered all of my questions. Install was done professionally and very tidy as well. Overall I would highly recomend this service.

Arrived on time, knowledgeable technicians. Answered all questions. Performed work in a timely manner. Cleaned up and took away boxes, etc. Excellent work!

The agents were on time and mounted my tv and sound system. They also took away the old one and the boxes. They were very friendly and explained what they were doing.

The guys were great, very patient as my husband had Hulu acct & I did know password! Finally got ahold of my husband & got info.

The installers were efficient affable and competent.

Showed up on time. Took time to discuss with me the best placement. Polite; personable. Took only about 20 minutes to install. Then explained to me how to adjust and how to hide cord against wall. Excellent install! Very happy I didn't try to do it myself. Worth every penny.

In over ten years, I never make a large purchase from Best Buy without purchasing the additional geek squad protection. The service is top notch, the technicians are fast and efficient and know what they are doing. Thank you for this great service.

We’ve been using the geek squad for many years! We’re always pleased with their work! Excellent crew!