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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1076 Showing 21,501-21,520 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad workers were excellent in their product knowledge and were very conscience with the care of my merchandise. They also cleaned up well and removed all the empty boxes and trash,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did install was very friendly and did a great job and explained everything well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dianne

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the tv, your people who scheduled my delivery and install really screwed everything up, not once, but twice. Very unhappy with all the problems I had

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very friendly and knowledgeable technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend Marcus to any Best Buy customer. He knew how to install my 43' tv successfully to my bedroom wall with ease and he also helped me set up and program the Roku stick into my 43 in tv as well. He came exactly on time to my apartment on the requested appointment schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad all hail!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Supremely efficient white glove service. Respectful of property; they bring own tools supplies and shoe covers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad TV ad sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I experienced excellent service from knowledgable people working in the store who assisted me with my purchase and then had prompt delivery and install by Geek squad during the same week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was wonderful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up on time mounted, programed the Tv and answered all my question concerning networking and streaming. They were GREAT!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents that installed out TV's were prompt, professional and went above and beyond. Not only did they install our preexisting TV's but connected them to the internet and helped install sound bars that we already had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very expensive add on in addition to fire place mounting fee, they do not help with adding or relocating studs so it was mounted too high for me where the wires show

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV to the wall very professionally. He arrives at my residence on time and he cleaned up after his job was completed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Swuad did a great job. Very professional people.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was super simple to schedule an appointment , definitely recommend the totaltech protection plan which i was able to get free installation for a 55 inch tv! otherwise i wouldve paid $150

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting of tv done well,using my own wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Techs were skilled and polite. Used my own tv and wall mount.looks great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Alysia , a real professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Alysia was professional, did a great job& a credit to the Geek squad. Removed old tv, Mounted new tv & Instructed us on how to operate tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are all that and a bag of chips.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so happy with the gentlemen who came to deliver and mount my new TV. They unpacked and took all debris with them. They installed my TV on the Table Top mount I had already. Thank You!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone that came was respectful and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting and remote programing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in mounting the new wall mount and programing the remote.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew did a great job on installing the TV on the wall. I would use them again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    everything was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad communicated well on install day. all items installed went very well and everything tested before they left. review made with us before leaving of all equipment, cleanup was very well done and the two members of squad were very personable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Service ... fit the mounting hardware to the TV with precsion

    I would recommend this to a friend