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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1078 Showing 21,541-21,560 of 38,693 reviews
  • Rated 5 out of 5 stars

    Polk Audio Issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad came out and determined why the Polk Audio Sound bar would not work sometimes. They changed it from auto to manual. I now have to use the control for the sound bar but it is working all the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents installed my tv and all my products were really knowledgeable and helped with all my questions really would recommend to let the professionals do there job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service all the time. Never had a problem.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent came on time. Did an excellent job mounting the tv & explained the features on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and staff very happy with the experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv and quality of picture is Good. I love Samsung products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech removed my old tv and installed the new one. He worked quickly and had the tv up and running in no time. He programmed the remote so it’s very easy to use. He also gave me instructions on how to operate everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent got to my home a little late in the evening but kudos to him. He had quite a few service calls to do and mine was his last stop before heading home. Even through the long day he had a great attitude. He had my mount up and going pretty quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is and Excellent Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roberto and Ryan arrived on time. Set everything up with no problems at all. I would like to thank them for their quality service and reliability and dependability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Rocks

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many times and have ALWAYS had top notch service. Scheduling is timely and they work around my schedule. Very professional technicians complete the job to my satisfaction EVERY time. I highly recommend Geek Squad and will use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted my TV and set up all my devices quickly. They worked with my availability and made the whole process stress free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy Peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and install. They were on time, knowledgeable. Glad I used them. I would wish all installs were this good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technician

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team! My tv was installed in a timely manner and I was instructed on my new tv operations. This was very helpful because I owned an old model. Thank guys very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 86" TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy with the Service Tech Jacob he was very helpful and setup the 86" LG If you ever need to have a install and you live in Indiana call on him

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents knew exactly what to do to connect all my devices, i.e. router, soundbar, bluray, roku, to my new tv. They gave me an expert and easy to understand run through, and everything works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad peace of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent 2 installers to install 50” Smart Tv in den, alone with Soundbar. They wore shoe protectors and were very careful and considerate through entire install. Answered all my questions (a lot) with no hesitation, and were happy to answer. Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation servive.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely, attentive, and professional. What more could you ask?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Claylady

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected our tv to our antenna, which is what we wanted. He gave us information that we needed to feel that we are on the right track. He was very polite, and finished quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting would not trust anyone else

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very courteous and helpful did a great job. Mounting my 85 inch Sony TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A+++++++++++++++++++++++++++++++++++++++++++++++++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super polite, called ahead, neat and clean at job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Barry was fantastic! Called ahead. Thoughtful on best install options. Flexed to our schedule and suggested a better mounting option. Real pros. Pleasure to work with.

    I would recommend this to a friend