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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1079 Showing 21,561-21,580 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad is always the greatest.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always the greatest. I can now enjoy watching my new TV mounted on my wall, with the sound bar directly attached below the TV, The TV is excellent in every way, and knowing that it was set up to perfection gives me great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great In-Home Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were not only skilled at installing my TV mount, but also were able to assist me with logging into the extra apps on my TV that I was not familiar with. They were professional and friendly, and were very respectful of COVID precautions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service by the team that did the work. They were professional and tidy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always go a little bit larger than needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to install with the drill and basic tools super sturdy love the swivel and articulating amount

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris Willeford and Brandon did a wonderful job mounting our new television above our fireplace. They got us hooked back up yo DirectTV and showed us features on our new FireTV. We were very pleased with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brad from geek squad did a fantastic job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brad from geek squad was the most professional and courteous tech I have ever met. Hands down the most superb service anyone could ask for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    B&B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The set up was done very professional we love having Geek Squad mount our TV the mount itself is very sturdy and they didn't mess up the wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a stone fireplace built with the tv mounted above the fireplace. I never could have done it without the GEEK Squad. It took the a little while & I had to run to Best Buy to get another type of bracket & they waited patiently. The did a great job mounting the tv on the dry stacked stone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service. Prompt and professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys showed up and in about 30-45 minutes had the TV mounted and working. It would have taken me several hours to do what they did. These guys definitely knew what they were doing, consulted with me when necessary, and in general were courteous, professional, and got the job done!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Up up and away off the table

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I bought the more expensive mounting. I’m thinking about buying another one for my other room and thank goodness the geek squad put it up for me 123.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad=great squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered our tv and unboxed it. After moving the existing tv to our bedroom they then set the new tv in position and got it all set up with our wi-fi and cable box and showed me how to use it. Great guys, very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the BEST!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad for many of my technological issues and installations for over 5 years. I couldn't be more pleased with the quality of service they have provided over the years. Two thumbs up!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good: Best picture quality. Bad: No DTS-MA support

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy did a great job delivering it on time and having it wall mounted. Picture quality is near perfect. Blacks look stunning. The only down side is no support for DTSMA.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV & sound bar install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tech Group installers were very Professional-Paper booties on their shoes-Face Masks- cleaned up all packing items-spent time explaining the operations of the new TV & sound bar-calibrated Sound bar- Very pleased with the results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient! Friendly customer service. They ensure you’re happy with their work before leaving. Definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google TV 55"

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional scheduling, delivery on time and installation in no time. Haul away as well. No issues and no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RAYS TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65 inch Vizio tv i bought from best buy. Geek squad as usual installed it and programmed my remote. Every thing works well. Great purchase. Will continue to buy from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service from Geek Squad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed two TV wall mounts, mounted two 70" TVs, and got both TVs connected to building cable network. Then they disposed of our old, heavy 65" TV. Start to finish, including cleanup, was less than two hours. And they were slightly early for the appointment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed quickly & well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great technician, was extremely careful mounting it to tile

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV & sound system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs unpacked, drilled holes, connected sound system and then instructed me on how to use. They were great, very knowledgeable.

    I would recommend this to a friend