Customer Ratings & Reviews

Tech showed when he said he would, and was very accurate in the installation, measured everything twice to insure it was centered. He cleaned up any mess that got away while he was drilling holes in wall. Even advised me how to fix a issue that some people complained about on my sound system.

After a defective power on situation the installation Team came back to my home and replaced the entire TV. They did a perfect job and everything works perfectly. I love the Geek Squad!!!!

Had to come twice to the house, since I am not that tech savvy, to synch m streaming device to the TV. was patient and did not make me feel stupid, but was veyr helpful.

At first I purchased a tilt mount, but the mounting holes did not align. The next day I exchanged it for the correct mount and the Geek squad team installed the new one in just one day. Kudos

The team was polite and professional. They cleaned up after the installation and explained the features of the TV to me. Great job

The guys came out and mounted the television on the wall and connected the receiver and the Hue lights. Great job

The couple that came out were very safety conscience and professional. They tried and the mount was not going to work on the tv. They gave me info on which one to buy, I returned the mount and bought the one they recommended and rescheduled appt.

The Geek Squad Agent was attentive, put on booties and wore a mask. He was friendly and knew exactly what he was doing. He answered questions and explained how to use the tv. He was most patient, a gentleman and a professional!.

Geek Squad agent, Leo was professional, knowledgeable and did a wonderful job with our install.

From the respectful coordination of the appointment, through the clean up up after the job was completed, I enjoyed the Geek team’s excellent service. Heads up call to keep us informed of timing. Configured the cable remote to operate the tv. Bravo!

Excellent team. On time and provided professional installation. Installed 77" TV on wall. Connect all devices and programed remotes

The installers were courteous and professional while in my home. I purchased a $3500 OLED TV and quite frankly they are extremely thin and I would not want to personally take on the risk of handling while mounting. I considered this money will spent in protecting my purchase.

Agents mounted my TV carefully and efficiently and threaded the necessary HDMI cables through the wall for me.

This was the first time that I had a TV mounted, so I didn't know what to expect. Although it went smoothly, I should have checked the wall before they left, I would have noticed that there was damage to the wall. At $199, to install, I thought it was a little steep.

The service agents were kind and extremely thorough in their attention to all the details of the installation. White glove service is worth every penny! Thank you BEST BUY!

After quite a few bumps in the process, we finally got it put up correctly by the Oakland Geek Squad. I works wonderfully and they were very professional.

2 guys from your store who gave us excellent service and all my all family satified on their sevice with wondefull skill. I am willing to recommend thier job to other people who will be friends or neiborhood whenever I have chance. Thanks

The Geek Squad was fast and efficient. We are totally pleased with the removal of our old TV and installation of our new TV. They utilized our existing mount and sound bar and saved us money.

Pleasant and respectful technicians. Appeared confident in their craft. Good Job

very good value and easy to use, would definitely recommend to others