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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1082 Showing 21,621-21,640 of 38,693 reviews
  • Rated 5 out of 5 stars

    Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad guys do an awesome professional job in doing any kind of installation around the house i strongly recommend you getting them if you wanna have that perfect look on anything you need around your house!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!! Very helpful. TV installment was fast.!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ismael (my installer) was impressive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great communications and timely arrival was only the beginning to my excellent experience. Ismael got to it right away, measured twice to ensure accurate I stall, and cleaned up afterwards. Very impressed by Ismael's professionalism and knowledge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installed quickly!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was easy with this help. Fast and reliable service. The installer was easy to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounted TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my TV was fast and very polite. They also clean up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was very knowledgeable and helpful. Did a great job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good job, slow service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the work they did was great and the techs were personally good guys. They were without many tools due to a 'truck change' which caused them to have to go back to the store twice. This turned a 90 minute job into over 4 hours. could have been avoided by a simple tool/item check before leaving. Service itself was fine and unlikely my issue will repeat

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sam and Adam came out to install my new Sony Bravia 42” OLED. The were very professional and did a fantastic job. Set it up and explained everything. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting Kit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad InstallTeam mounted TV to wall in bedroom. Quick and easy! Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and showed me how to work all of the tv formatting. They were very thorough and courteous. I am going to continue to use their excellent service it’s save me time and I’m reassured that my products will be handled carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Many installations!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to "tip my hat" to Best Buy for a wonderful series of installations over the years. No issues, on time and very easy to work with. Thanks !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very respectful, and did a great job attaching my TV to the wall. Took only 15-20 min to complete. They knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys installing did a great job installing everything and they were very knowledgeable. I would do it all over again in a different room next time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The efficacious Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew who installed my OLED Samsung 4kTV did a wonderful job, the TV has performed flawlessly thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation and handling made life easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service through excellent handling and taking precaution during installation is the hallmark of Geek SQUAD

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers answered all of my questions and the tv, soundbar, and remote controls were good to go when they finished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top notch*****

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad several times and have had excellent experiences each time. So worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek SqS WAS QUICK AND EFFICIENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys knew what they were doing. They were quick and efficient. They also were very kind in explaining how the new TV works as we had never had a smart tv before. I still need a bit of training but we're enjoying the new equipment

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My TV was mounted perfectly and timely. Will use again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John and his teammate came in today and installed our TV. Wow! I was amazed how much John cared, I was amazed from his level of professionalism. True gentlemen, patience, caring, and explained everything and made sure we are fully satisfied.

    I would recommend this to a friend