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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1086 Showing 21,701-21,720 of 38,693 reviews
  • Rated 5 out of 5 stars

    Guys were great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional throughout the process. ……Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Total Tech support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't have been happier with the Best Buy techs who mounted our TV. They were super friendly, efficient and helpful with their suggestions for the best set up. They made a tricky mounting look easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great team. Very helpfull and knowledgeable. Answeeed a my questions. Set everything up the way i wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer arrived on time and came in prepared to work. He set up the tv and connected it to our Direct TV system. He was courteous and respectful. My husband has some memory issues and the installer took the time to write all the instructions down. I am so appreciative!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid TV wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys from Geek Squad installed this above our fireplace for our 65” LG Nano and it was fast and the mount is solid. Pretty sweet that you can change viewing positions. Best Buy says it works with all televisions in size range.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 techs done a nice job moving my wall mount up higher & mounting the 65" TV. They programmed the remotes & made sure I was happy before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. Techs arrived on time removed the tv from the box. Installed all the hardware for mounting and mouted the tv. The techs initialized TV installing apps. The also set up the remote.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV install / setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer did a great job installing the TV, but a poor job ensuring that I was able to operate the TV. I'm still struggling to fully gain use of it :(

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two guys from the Geek squad came and professionally mounted out 60" TV. They were very good, quick and very well mannered. Definitely would recommend their services, although my husband bought the annual package, which I think is a waste, as we probably will not be using it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad install experience!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy Geek Squad never disappoints. They installed my 75" Samsung quickly and efficiently. They took their time with us explaining how it works and didn't leave until we understood how to navigate the new platform! Will use again when we need them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was excellent! This was my first time using Geek Squad and it was for TV installation. Daryl kept me informed about his arrival, he was genuinely caring and courtesy. The whole process was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our 85" TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is very professional, and quick but very carefully installed my TV and keep the place clean. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV with ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent arrived on time and installed my TV professionally. After installation I noticed that the TV is not aligned. The agent patiently looked into it for me. Also installed the TV box for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must do!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! We will never install another tv on our own.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost Perfect But very kind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technicians showed up on time. Started to work then realized they should have put the surround sound bar on first. They had to take everything apart and start all over. Trainee had to use our bathroom then continued to help technician. They had a difficult time straightening the tv. It’s still a bit crooked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleasenty surprised with how well this 98” tv performs for the price. Everyone is impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful agents!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both agents were very helpful and professional. Spent time going over features of tv with me and answered all questions I had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Deacon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad delivered and installed our new 65 inch TV and sound bar. The crew was fantastic. They arrived on time, were very professional and were very attentive to our needs. I have nothing but praise for the Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV was installed to our highest satisfaction!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent mounted and set up the TV, connected it to WIFI and readied it to be used by my 92 year old father via the Internet, rather than cable. Thank you very much!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were friendly and professional. Service was great. Had 55 “ LCD tv installed.

    I would recommend this to a friend