Customer Ratings & Reviews

The two men sent by Best Buy were professional, friendly, competent, quick, thorough and a real pleasure to have install our TV. We asked them to use a "pull down" bracket that we had purchased online and they made quick, complete work of installing it and mounting our TV. We were delighted.

the geek squad rep -- Jamie Posner, was excellent. she was very professional and knowledgeable. she took the time to explain the tv features to us. she answered all questions. She is a perfect example for a geek squad agent. she deserves a raise.

The installers came at a reasonable time and were able to get the installation done within an hour & half.

They were very efficient and knowledgeable. Moved my large screen TV from the bedroom-to the family room. Showed me how everything worked. Highly recommended.

Bought this mount with my new 86 inch LG. Mount is great abs easy to use. The Geek Squad team was even better. Professional, courteous and great guys. Felt safe and enjoyed them coming. Simply Outstanding. Would have those guys back anytime.

Guys were kind courteous and knowledgeable. They both had wonderful attitudes

The installers mounted and set up the new tv and soundbar. But I cannot keep the sound bar operating and to come on with the tv with one remote.

Very knowledgeable,on time and did not leave a mess

Carlos Benitez was excellent. He and his associate were cordial & knowledgeable.

We were not informed at the time of purchase as to the height limit for a large TV being installed by the Geek Squad. When we learned of this, we addressed this with Best Buy management. Our issue was resolved without further issue. We were pleased.

I would recommend using the Geek Squad to mount & set up you new TV from Best Buy. They arrive on time with everything needed to do a perfect job. Afterwards, they optimize the picture & explain how to start the TV. In our case it was a Toshiba 4K with built in Amazon features.

The agents were great. I mean they were knowledgeable, met my expectations of TV placement. They were patient and experienced.

The two workers that came for my set up for on time and very kind, and also very quick. They also gave me their contact info in case I ended up having any issues

The techs did an excellent job . Efficient and neat. Answered all my questions before they left.

The Geek Squad that mounted my TV were great to deal with and made sure that I was satisfied with the installation.

Very personable and knowledgeable. 2 men worked constantly and got the job done perfectly. They made good suggestions with sound reasoning. Everything was completed on time at they all look and work fantastic. Geek Squad installation is the only way to go!

The agents were friendly and efficient, explaining as they went along, and answered all of our many questions in a most helpful way. I would recommend them to others without hesitation.

The Geek Squad (Shane and Rayne) were excellent! Courteous and professional, they knew their “stuff” and got the job done very proficiently. Answered all our questions and gave a great lesson on using the new products. Highly recommend them.

They did a great job installing and setting up the tv - we probably could have done it ourselves but it was part of our TotalTech package and it was nice to have it done

Technicians were on time did great work. Knew what they were doing they were courteous and hauled away the old tv. Will continue to use Geeks services.