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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1092 Showing 21,821-21,840 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, professional, quick and clean up was easy. They even take away the boxes. Worth the money to ensure it is installed correctly and securely considering how much you spend on a TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the real deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was amazing!!! He connected everything professionally and was very polite, knowledgeable and helpful. Awesome job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks installed my TV and made me laugh!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great experience. Shawn and Anthony, the Geeks who came to do the work, were awesome! Polite, cleaned up any mess and they were funny to boot! I would recommend this service to anyone as it was well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad team was AWSOME!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team that came to my house were sooo good! They knew what they were doing! Gave us really good tips and mounted our 85” tv so quickly!! Happiest costumer here! Great service!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Tech with Excuses

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our television as promised as well as the wall mounts. Immediately, the tech started complaining that he could not affix the additional wall-mount because he was by himself. He called someone twice to tell us that he would have to charge us $235.00 to replace the current wall mount. Our problem was that the person who mounted several of our televisions in one day was by himself. The salesperson who we had told us it could be done, yet we still have the mount needed sitting in front of our television. This was not a good customer experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Techs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service reps were outstanding as always. I always ask for Adam by name and he has done a great job for us for over 15+ years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't say enough good about Xavier from Geek Squad. He did a great job of installing and explaining how to operate the whole system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad tech did a great job!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was very professional and respectful of my home. He solicited my input, provided a mock-up of the work before drilling any holes and cleaned up behind himself. I was very pleased with the service and would use the Greek Squad in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HDTV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two Geek Squad men arrived on time. They were very pleasant and friendly. They got the mount up in just a few minutes. Cleaned up all the packaging and put the TV in place. Then provided some instructions on its use. Thanks Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    65 inch TV was well placed with no problems. Tha installer did a great jo c b and considerate of clients needs. Left with a truckload of gratitude for his assisrance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad installed my LG evo G3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are very personable and friendly. They installed all the electronics and other components needed In very professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is good and they're fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were awesome, friendly, and courteous. I wasn't home but my wife was thrilled at how quickly and professionally they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq is my favorite people!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Sq is my favorite people! They are the best:) My membership is totally worthwhile!! I encourage everyone to become a member:)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed in now time!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents did a fantastic job in installing our 65" TV Love it well worth it, and we did not have to do a thing! They even helped put in our apps for Prime TV Amazon, and Netflix! Thank you so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, very attentive to where I wanted tv located,explained how all worked and requested a broom to clean up! Way to go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad installed my new tv and put together the studio stand which they were excited to see. They were both very efficient, knowledgeable and helpful in getting everything set up. They also hauled away the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Job well done!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individuals came and did a great job. Laid it out just how I explained I wanted it. Then they cleaned up the mess took the boxes no complaint here totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and knowledgeable with everything. The placing of the tv was perfect for our room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This was the fastest and best installation ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the easiest way to get it installed and was very fast and they explained everything to me so that I could use it all !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and easy installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service from a couple of very knowledgeable experts.

    I would recommend this to a friend