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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1097 Showing 21,921-21,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad installed and set up my new 65 inch tv.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was friendly, courteous, informative, knowledgeable, professional, and on time. He was exactly what you want as an installer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation completed by The Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv and properly connected all my cable functions! They were very professional, polite!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service. They came in, put booties on, and worked with care and diligence. Took them awhile, but they were able to get the tv up and give me a guarantee that it wouldn't fall. I will be calling them when I get another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team member asked about the location than I wanted the t.v. installed. He told me where I would get the best picture quality. Great attitude!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great overall service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad removed my old tv and mounted new one quickly and carefully. They helped to download streaming apps and were professional and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Family members

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Best Buy has always been very exceptional with each team member has been absolutely excellent…I love their customer service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    showed up on time. job done well. everything works as supposed to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was on time, professional & efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a TV and wall Mount and decided to let the Geek Squad come to install my TV. Best decision I made. The agent came at scheduled time. Very professional & efficient. Will definitely use the Geek Squad again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easiest installation they probably had.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy Peasy installation, because I had everything set-up for them. Just un-box tv, mount wall mount on back of tv put it on bridge I had set-up between entertainment center, plug in tv and hdmi.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV Set Up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a pretty good job setting up my new TV. However; the wall surge protector they sold me does not stay attached into the wall socket. Waste of my money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The mounting job was flawless. Our tv looks fabulous!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and knowledgeable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an 86" LG TV installed and setup without any issues. The two folks that came were friendly and knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad very professional.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This team from the Geek Squad were very professional. They arrived on time and mounted my 75 inch with my bracket. After they were finished they hauled away all the trash. Very satisfied with their work and attention to detail.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One guy to handle a 65" , but he did manage to get the job done. $200 for less than an hour's work, especially with Total Tech membership, cost was way too much.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee mounted are large TV in a matter of minutes. It would have taken us all day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Geek Squad member(Joe)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thoroughly satisfied with the efficiency and helpfulness of the Geek technician. He patiently walked me through the familiarization process of my purchased item (TV). This was really nice of him and much appreciated by me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cant go wrong with Bestbuy and the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased 85 inch TV and the price was amazing...Then we had the geek squad come install it in our bedroom now it looks like a movie theater

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents was friendly and was there to satisfy me the customer to get the best experience of the products I purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tech arrived on time and carefully assembled the wall bracket and installed the tv. He very patiently guided me through all the features and connections. He could not have been more helpful. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service and experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David and crew did an outstanding job mounting our television, and were very polite, explained everything, and made a ton of helpful suggestions. They were very clean, and helped me get the best possible TV setup in our living room. Would definitely use them again.

    I would recommend this to a friend