Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38679 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 38,679 reviews
  • Rated 5 out of 5 stars

    Mounting of 75” TCL TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that came to my home were professional, set things up right the first time, and made sure that it was done right! With there work I am satisfied that I will not have to worry about this set up falling apart.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING WORK!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just awesome The two guys that came to mount the TVs were super professional, super helpful, followed every COVID guideline, and were superior workers. I’ve never used geek squad before but had 3 TVs to mount so I bought the 1 year membership to make the TV mounting a bit cheaper. Their work is 2nd to none. They showed me aspects of the TVs, how to work them, & even told me to get a different sound system (Sonos over Bose {which I did and am super happy}). I will be getting more TVs mounted & have a few other services done! These guys ARE AWESOME!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took extra care to protect my tv while installing. Help with tv setup and remote setup. Very knowledgeable about what they were doing. And the worked with a smile. Pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SONY 85” TV Set Up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was timely, professional, friendly and were extremely diligent and knowledgeable on the wall mount and TV set up! Jonathan Holy was so helpful in getting our TV connected and up and running. We are thrilled with our investment in this TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job mounting my television even though I went 2 weeks of not getting television corrected, but over all they did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who installed our TV were professional and fast. Helped answer questions and provided suggestions on where to mount our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted my TV!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents from The Geek Squad mounted our TV and connected it seamlessly. They were professional, courteous, and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flat TV Mount

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flat TV mount in the market. Strong enough to hold my 85” TV securely. Easy enough to release ans tilt to get to all the ports behind the TV. Had Geek Squad do the installation for a faster and more professionl look. But it’s easy enough to install on your own. 85” TV is too heavy to lift so let the pros do it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 65” TV

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. It is wall mounted. The first team did not install it correctly but the second team did a fantastic job! We are very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They installed my 98 inch tv. I am very happy with the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV mounted perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Count me among the thousands of other 5 star reviews. Pleasantly surprised to have a great experience with the whole process. The 2 techs were 100% pros and everything went smoothly, the end result was excellent. New TV mounted perfectly and the price was super reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job mounting my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I moved to my new home, all my appliances were installed by Geek squad. Very professional in their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and stand set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service twice. Absoulutly fantastic. Come in set up and adjust settings on the televisions grab all the trash and roll! Swift friendly and easy to talk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents showed up on schedule for efficient, clean and fixed a couple of issues that were there from the previous TV. They were great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad had attention to detail

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were attentive to the homeowners needs for placement. They confirmed height prior to marking everything out. Utilised a portable shop vac to control any drywall dust. Set the device up and took the trash away. Made installing a tv look simple yet relieved the stress of having to do it yourself. 100% worth the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angel and his companion were very good at mounting the TV. They took time to set everything up and helped us understand the working. I highly recommend them as they were very competent and did provide us with recommendations for future expansion of the system.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad got the job done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our first Geek Squad team drilled a mount into the stone of our back patio wall and mounted the tv then let us know the tv was broken. They told us we had to take the tv back to BB and ask for a replacement. After a week and a half we picked up a new tv, waited for the next available GS appt and on the second try got a working tv mounted. 4 stars bc we have a working tv mounted in stone. Missing a star bc I think the BB/GS team could have facilitated a replacement tv and install more efficiently without having the customer do the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service! Highly recommend it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very punctual and professional service! Joseph was very knowledgeable and quick to install our sound bar! It works great! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mounting over fireplace

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representatives who mounted our family room TV over the fireplace were outstanding. They were quick, efficient and professional. In addition to mounting the TV they made valuable suggestions regarding lighting, pitch and angle for best viewing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD INSTALLED MY NEW TELEVISION

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE TWO GEEK SQUAD MEMBERS THAT INSTALLED MY TELEVISION DID AN OUTSTANDING JOB. THEY CONTACTED ME THE MORNING OF AND GAVE ME AN EXACT ESTIMATE ON WHEN THEY WOULD BE ARRIVING. WHEN THEY ARRIVED THEY REMOVED MY PREVIOUS TELEVISION AND INSTALLED MY NEW ONE THEY WERE EXTREMELY PROFFESSIONAL VERY COURTEOUS AND FRIENDLY. AFTER THEY INSTALLED MY TELEVISION THEY CLEANED UP THE AREA WHERE THEY WERE AND ASKED ME IF I NEEDED HELP WITH MY NEW TELEVISION. I LOVE THE GEEK SQUAD PLEASE KEEP UP THE GREAT WORK A+++. RESPECTFULLY DANIEL TORRES

    I would recommend this to a friend