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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

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92%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Awesome service from the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman that installed my TV did a great job! He was very nice and helpful. I also purchased a TV mount that I really didn’t need for the room that we installed the TV in, and he guided us as to the best wall mount to purchase. Thank you for the great job and the help!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Best stores name says it all!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in San Marcos arranged everything needed to professionally mount my new Samsung 65' tv they sold me. They did a fabulous job! Make sure you tell them if you want no wires hanging down showing so their installers bring the right size equipment for that. My location is rural so I had to go in person to their store when purchasing so their supervisor could waive me thru their computers to enable Geek Squad to drive further. Geek Squad did an exellent job! I will always buy my electronics and use their installation services from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an awesome experience with the Geek Squad. Their install was perfect. They took the time to insure I was happy with the placement, that I knew how everything worked and cleaned up completely before they left.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took extra care to protect my tv while installing. Help with tv setup and remote setup. Very knowledgeable about what they were doing. And the worked with a smile. Pleasant experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    86in installed by the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a fantastic job. Very professional, knowledgeable, and precise. I couldn’t be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rowel & Matt are the BEST

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rowel & Matt were AMAZING. Not only did they do a stellar installation . They provided we with a lot of information and were beyond helpful. 10 stars if that was an option

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have done all the TVs in my house myself; however, I was concerned to do one of them because of a gas pipe in the wall. In addition, out new house has double sided drywall which can be very hard to hang and locate studs. They were extremely professional, clean and asked me questions to make sure i was happy prior to install. I’m so happy i went with them to install my tv. They also took the time to explain it to me and check to ensure everything was working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow, my TVs and geek squad mounting has been the highlight to my home. I am so happy with my choice and I’m comforted knowing that these will be a part of me for the rest of my life. Great quality great picture feels like I’m in a theater love, my TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Well Done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The install was quick and well done. They asked me how I wanted it and gave me advice on positioning. I couldn’t be happier with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad mounted tv perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, the tv looks amazing and the installers we very knowledgeable and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation: First-class all the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was SO incredibly pleased with my Geek Squad installation. We moved in to a house we remodeled (and spent good money on) so was concerned about any damage or holes. The guys were very cautious, asked me each time my preference (with pros and cons) and drove to a great outcome: Both TVs and sound bar are mounted, look fantastic, and they cleaned up after themselves too. This is why I keep Total Tech Support!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents gave me a call when they were about 20 minutes away. When they arrived they immediately set to work hanging our new TV above our fireplace. They did an excellent job in about one tenth time it would have taken me with the help of a brother! Great Job! Definitely recommend Geek Squad for installations!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Geek Squad knows what they're doing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had The Geek Squad mount a 55" TV for us this morning. The two men were prompt, polite and knew what they were doing. They noticed I had a Roku stick and just went ahead and plugged it in for me. I highly recommend the Geek Squad if you need a TV mounted on the wall. It only took them approximately a half hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Television Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a fantastic job mounting my television even though I went 2 weeks of not getting television corrected, but over all they did a fantastic job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv and stand set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this service twice. Absoulutly fantastic. Come in set up and adjust settings on the televisions grab all the trash and roll! Swift friendly and easy to talk with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome TV install by Geek Squad contractor!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell did a great job getting the old TV and mount off, and installing the new ones. All cables were fed correctly through the wall using existing wiring kit. Russell also showed me how the TV worked and got things working with my AV receiver. Awesome experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK Squad wall-mounted my TV perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my TV and connected it to my devices quickly and were very professional. They offered great suggestions (ie velco-ed my roku to back of tv). No cords showing!!! Very courteous and super helpful,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second tv we have had installed with the electrical outlet moved behind the TV to get rid of unsightly electrical cords! They did a great job! Highly recommend. Now on to the decorating! lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although they were a couple of hours late, they were communicative. It goes along way. When they got there, they were quick and efficient. The set up was clean and sleek. 15 minute tv mount set up. To add more, they were very friendly and we had great conversation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad 101

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The T V is amazing first of all ........! The geek squad guys were very professional , helpful and made everything even more worthwhile ! Would highly recommend to anyone who wants or needs a hand with installation of their television and wall mount , soundbar !

    I would recommend this to a friend
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