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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38694 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 110 Showing 2,181-2,200 of 38,694 reviews
  • Rated 5 out of 5 stars

    One More Wall Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent's were courteous and professional in the installation!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bryce from Geek Squad in Sioux City rocks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryce from Geek Squad is the man! I don’t remember his buddy’s name but they were both phenomenal. I felt I got excellent ROI out of the rather exorbitant Geek Squad fee. Ultimately those guys are just much better at electronics than I am, and I’m glad I hired them. They deserve a raise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad excellent.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad duo was very professional, on time and did an excellent job of installing and explaining the system to us beyond the service requested. We really appreciated the extra time they took in assisting us with this purchase. We had not used this service before but highly recommend them to anyone needing set up services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionalism and knowledgeable Geek Squad tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr Chris Davis is exceptionally and knowledgeable technician that Geek Squad should be proud off. He is kind and very professional in every details of his job. Meticulously mounted my 75 Inches LG to perfectionist. Recommended a LG sound bar to further sounds quality performances. I bought and he connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The service was great!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a large flat screen tv along with a wall mount. I arranged to have geek squad do the delivery and install for me. The showed up in a timely manner on time and delivered the tv and the mount. And the guys were very courteous and they in stalled the mount where I wanted it and installed the tv onto the mount. I tested it and it was installed perfectly and it didn’t take much time. They also helped me scan for the local channels and to hookup my cable. I am very happy with this service!! ( :

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does an outstanding job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job assembling the stand for my new TV and setting up the TV. Connected to UVerse cable, etc. Made sure I was comfortable with remotes. I am more than satisified that I purchased the Total Protection plan. As far as I am concerned, it has paid for itself in 2 weeks time. Used them for setup of a new laptop and a new TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They did a great job and it was fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a great job on my tv installation and mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent did an excellent job of replacing my variable motion TV rack with a fixed rack. He placed all wires in the wall and fixed a potential safety issue with an earlier install by some other company. He was proffessional, answer all my questions and respected my property. Excellent job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Professional Installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They removed myold TV and Mount added the New Mount and installed my new TV quickly and Professionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install. Secured to wall at proper height for easy viewing from bedroom

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two technicians showed up to my home for wall mounting. They were very courteous and professional. After installation they advised me on how I should handle the tv when moving the wall mount. After installation I noticed that the wall mount didn’t move as easily as I thought and they even suggested another wall mount that Best Buy offers that would have a little more flexibility.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is worth EVERY penny.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys from Geek Squad were FANTASTIC!!! They installed a new 85” TV with no mess or fuss and made sure everything was hooked up and working and I understood how to use it. BEST money you can spend - especially with a large TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad does it right the first time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was way better than doing it myself. It went a lot faster. I had bought a Toshiba 75in that couldn’t run surround through the HDMI cable. It would only play PCM. The Sony Bravia is a much better tV, (from my experience) and having the Best Buy techs hooking it up gave me peace of mind on the wall mount as well as making sure all the cables were where they needed to be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SetUp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job. Worked efficiently and was very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was on time, courteous, and knowledgeable. They were flexible about placement, provided valuable tips, and were extremely efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Team!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 person Team that mounted our new TV did an awesome job. The current mounting system had to be relocated to accommodate the new configuration for the new TV. The Team took the time to do it right! No mess left behind. The Team did initial TV setup, explained the operation of the TV and the associated remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and very careful with both the TV and my new home and furniture. They installed the wall mount, TV, cable and blu-ray player quickly and efficiently and explained what they were doing every step of the way. I appreciated the time they spent showing me and hubby the use of the TV and blu-ray remotes as we upgraded from a 12 yr old one to this Smart tv that frankly does more than we ever expected. I'm glad that I can call on the Geek Squad about any questions I have in future as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience with TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very friendly and super helpful. Their primary concern was to do the job right. An outlet was in the way of where the TV was to be mounted so the tech's helped me select a new location to move the outlet. Over the course of the next few days I did the work to move the outlet. I then rescheduled the appointment and they sent out the same techs from the first visit. They did a fantastic job of mounting the TV and showing us how to operate and get the most out of it. Great work from two guys that obviously take pride in what they're doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional and helpful. They mounted our tv onto the brick of our fireplace. Very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great and performed the job quickly and properly. They were also friendly and courteous. Looking for ward to using them again soon. Thanks for a job well done.

    I would recommend this to a friend