Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1100 Showing 21,981-22,000 of 38,693 reviews
  • Rated 5 out of 5 stars

    Loved the instillation All wires hidden in wall!!

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my Geek Squad men cut holes in the back of my chest and holes in the walls to TOTALLY hide all wires and boxes. They used remote controls that can go through the wood fronts to chest drawers. I am a minimalist so I love the clean look!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad and install is great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have done 4 TVs this size or larger as well as over fireplace and techs were fabulous and concerned about constant quality! Guest subcontractors couldn't do it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 50 Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first time doing this and it could've have been better! The guys came on time and didn't take long for them to mount the TV to my wall and show me how the remote works. They were very reliable and worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional, on time and work very clean and set everything up and showed me how to operate my new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed the TV quickly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very helpful and did all the work to mount the TV and set up all of the apps.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    mounted my tv was a good guy clean and helpful md

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Are The Best!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Geek Squad. All that have come out to our house have been polite, knowledable and professional great service. Glad we purchased ghe Geek Squad package.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Camera Bright

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install security cameras and floodlights with router. ONLY COMPLAINT FLOODLIGHTS DO NOT COME ON. I DON'T WANT MOTION. WHAT'S THE PROBLEM.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Paul

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used this service 3 times in the last two years. I will use it again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick installation and service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After requesting another installer to come out to install my TV mount, everything was great. The young lady that they sent out didn't know what she was doing and did not want to install my TV mount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quickly done

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Oscar and his partner mounted our TV on the first try.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and Efficicient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician called about 15 minutes before to let me know he was on his way. He was very polite and explained everything he was doing. Before he mounted my tv, he made sure he had the mount exactly where I wanted it. He was fast, meticulous, and courteous!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Set up complete.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guys came mounted tv and and set up everything so it was ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great benefit of Best Buy Total tech

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very professional on time and answered all of my questions anything they moved they put back in cleaned up very well after themselves a really great benefit of Best Buy total tech membership

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent…purchase.Will definitely buy again. Gre

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent…purchase.Will definitely buy again. Great price. Very professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech kept me informed. He was courteous, knowledgeable and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek Squad=Excellent Work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech from Geek Squad was excellent. Took time to explain and demonstrate. Did good work on mounting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Still Best Shop for Electronics and Appli

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always can rely on Best Buy to provide needed accessories for TVs, appliances, electronics and more. Thanks, Best Buy!! You have been out go to shop for years!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad set it up but not to my total satisfact

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV is great and the Geek Squad supposedly set it all up : BUT IT doesn’t go directly to turn it on with the cable remote. I have to after turning on with Cable remote I must tgen use the LG remote to get to the cable HDMI SETTINGS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy guys installed my 83” LG tv to the wall, set up, cleaned up any debris and removed the box. We’re very professional and friendly.

    I would recommend this to a friend