Customer Ratings & Reviews

We had great service from Geek Squad. David was prompt and quick with the installation of our mount device and our new TV. He showed us how to operate it and gave us his card so we could contact him if we had a future need.

They were helpful but especially quick at their job

We had a wall mount but needed this one to hold the 83" Sony A90J. It's a great mount that slightly tilts and can be pulled away from the wall slightly for wiring, etc. Highly recommend!

Yes, job done. Only one guy came in and had to lift the 65” tv alone. That’s pretty difficult for one person. The tv wasn’t in the right location so he had to go and pick it up at a different store and was therefore late... according to him. Anyway, it is professionally mounted so yay.

The agents installed all speakers and two receivers. They took the time to explain surround sound settings versus playing my music and using HEOS. Outstanding service! I am extremely happy with my new system!

The squad member was terrific. thank you. tv is up and running

They did a great job installing my TV table with two shelves. They were very polite and efficient workers. I thanked them when they were finished

Installers did a great job! Local TV store charges almost twice the price and I cannot tell a difference in the quality of their work. Great communication before and during the process.

The Geek Squad came right on time and did a great job mounting this 75" QLED at our home. Enrique did an excellent job installing and explain how the system works, including all internet connections. I recommend asking for him if you are in the Bluffton, SC area.

It was a great experience to have a member of the Geek Squad install the TV on the existing bracket and connections. The only disappointment was that he was unable to connect the sound bar.

The agents did a great job of mounting my tv and surround sound system. They also made sure everything worked correctly and provided instructions on using everything.

THe TV was mounted and I love the way it came out. Previous installation placed it too close to the Mantle and I had to hold remote above me head to turn on. This team did awesome job with installing!

The guys that came to my house to install the wall mount did a phenomenal job and were super friendly. I was hoping I'd be able to do a survey or something, but nothing ever came. So I'm writing a review on here. Great Service!

The Geek Squad of 2 mounted my tv on the wsll and had it performing as intended. My regular sound bar is doing well. The secondary unit is not. I will call to discuss after the first of the year.

The tech who mounted my TV was great. She had it mounted and hooked up in no time and gave me a quick tutorial. My only complaint was that 2 apps were part of the installation and weren't done but was very easy to do myself. She was polite and personable.

The agents mounted my tv quickly. They were very professional and Clean. They used a drop cloth to keep the floor clean and a bag to catch the dust. I would highly recommend them

The agent set the tv where I wanted, plugged it in and turned it on. However, he did not explain anything to me. I had to get a family member to help me set it up.

Installation was done professionally and happy with quality of mounting. So I don’t have anything negative to write about it. Good job there. The technician told me he can put in professional HDMI 1.4 cable for $40 as I didn’t have one. I thought he would put a new cable but when he was done he had put an old used cable and expected to be paid $40 by cash. I would have generally tipped but this was not right for him to charge $40 for a used cable he probably picked somewhere. My kids were getting impatient so I didn’t want to get in argument. Didn’t leave a good impression Geek Squad. I bought annual technical service plan for a reason to save money on installations but this experience left me wondering.

Bobby did an excellent job! He arrived on time and completed the install with no issues.

It is a nice ty. Different from my old one. Picture is difficult than my old one.