Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 38693 reviews
(38,693 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Joey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice ty. Different from my old one. Picture is difficult than my old one.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Service was great. The two geek squad members did their job well and were very personable.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Quick, quality work, never with doing yourself
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We decided to let the Geek Squad hang our 75" TV on the wall and connect it to our new receiver that connected to our existing surround sound speakers. They left us with the experience we wanted- press the on button, select my viewing source and turn it up.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek did awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installer was awesome. Reinstalled the tv bracket because he was not happy with previous install several years ago
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
A pleasant experience!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The squad installed my tv , set up the remotes, explained how everything worked and made sure I was comfortable with it.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
New TV setup w/ Geek Squad
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The team came in unbox my new 85" - 4K TV, mounted it on the wall and hook up on my theater audio and Apple 4K TV / home kit devices. They remove the old TV for recycling and took all the boxes with them. A good value for my time and money.
This review is from Basic TV Mounting - 56" and Larger
I would recommend this to a friendRated 5 out of 5 stars
TV mounting
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agent was super helpful and mounted the tv really quick. Really great service and will be going with them in the future. Highly recommend!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 3 out of 5 stars
TV mounted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The salesman said all cords would be hidden in the wall and the geek squad would tape our power strip to the cabinet back- nice and neat with everything off the floor and hidden in the wall. However, the geek squak guys would have charged an extra 150.00 to put the power cord through the wall and they didnt know anything about taping/mounting the power strip to our cabinet. Yes they mounted the TV but we were left with pile of messy cords down the wall and on the floor. Seems like a gimmick to upcharge you once the geek squad arrives.
This review is from TV Setup & Mounting, 56” to 90"
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for taking the time to write this review. We're so glad to hear that you trusted Geek Squad with the task of mounting your new TV on the wall. With our Premium TV Mounting service, we'll route your in-wall rated cables for A/V devices through a standard-frame wall (within a single stud bay) and connect the TV power cord to an existing, nonconcealed AC power outlet. Additional charges may be required for requests that are not included with this service.
Rated 5 out of 5 stars
Geek Guru's
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Make sure you get the Geek Squad package. These guys are the technical Guru's of Best Buy. Best Buy has nothing but solid technicians, in the store and on the road.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great Geek Squad installer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hugo was our installer, and he did a stellar job. Set up the remote for DirecTV and showed us how to use everything.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Professionals
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek squad intalled my TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very professional and polite. Would recommend for all installation needs.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad TV set up.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician set up the TV in the available space and then patiently set up all of the streaming services.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Great installation crew.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great installation crew. Very competent. They advised that our current mount was adequate so we were able to return the one we purchased just in case.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friendRated 5 out of 5 stars
Great service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad was quick, punctual, and very knowledgeable! I appreciated their help very much!
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Smart TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My issue was resolved in a matter of a few minutes. The Greek Squad was very, kind, professional, knowledgeable and explained everything in detail.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek installed my TV quickly and had great attenti
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was exceptional he had attention to detail and ensured the TV was installed properly. He worked very clean and expeditiously.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad was great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony mounted the tv. He was very knowledgeable, precise and creative in his efforts. I would have him into my home any time to work on any of our technical equipment.
This review is from TV Setup & Mounting, 55” or Smaller
I would recommend this to a friendRated 5 out of 5 stars
TV mounted by the experts.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Geek team were able to mount my TV with the tilt wall mount without any effort. Made it seem easy! Two agents worked together to provide the service I needed. They were familiar with issues encountered during the mounting and advised accordingly.
This review is from TV Setup & Mounting, 56” to 90"
I would recommend this to a friend
