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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1103 Showing 22,041-22,060 of 38,693 reviews
  • Rated 5 out of 5 stars

    Joey

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice ty. Different from my old one. Picture is difficult than my old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Service was great. The two geek squad members did their job well and were very personable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, quality work, never with doing yourself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to let the Geek Squad hang our 75" TV on the wall and connect it to our new receiver that connected to our existing surround sound speakers. They left us with the experience we wanted- press the on button, select my viewing source and turn it up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek did awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was awesome. Reinstalled the tv bracket because he was not happy with previous install several years ago

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A pleasant experience!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad installed my tv , set up the remotes, explained how everything worked and made sure I was comfortable with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New TV setup w/ Geek Squad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team came in unbox my new 85" - 4K TV, mounted it on the wall and hook up on my theater audio and Apple 4K TV / home kit devices. They remove the old TV for recycling and took all the boxes with them. A good value for my time and money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was super helpful and mounted the tv really quick. Really great service and will be going with them in the future. Highly recommend!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    TV mounted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman said all cords would be hidden in the wall and the geek squad would tape our power strip to the cabinet back- nice and neat with everything off the floor and hidden in the wall. However, the geek squak guys would have charged an extra 150.00 to put the power cord through the wall and they didnt know anything about taping/mounting the power strip to our cabinet. Yes they mounted the TV but we were left with pile of messy cords down the wall and on the floor. Seems like a gimmick to upcharge you once the geek squad arrives.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for taking the time to write this review. We're so glad to hear that you trusted Geek Squad with the task of mounting your new TV on the wall. With our Premium TV Mounting service, we'll route your in-wall rated cables for A/V devices through a standard-frame wall (within a single stud bay) and connect the TV power cord to an existing, nonconcealed AC power outlet. Additional charges may be required for requests that are not included with this service.

  • Rated 5 out of 5 stars

    Geek Guru's

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Make sure you get the Geek Squad package. These guys are the technical Guru's of Best Buy. Best Buy has nothing but solid technicians, in the store and on the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hugo was our installer, and he did a stellar job. Set up the remote for DirecTV and showed us how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professionals

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great.. removed older 82” TV and installed new 85” TV. Reviewed and explained how to use and operate it as well as the solar remote. They were quick and cleaned up upon departure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad intalled my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was very professional and polite. Would recommend for all installation needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geeks installed two 75" inch smart TV's with sound bars and woofers. The did a fine job and highly recommend both BB and Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV set up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician set up the TV in the available space and then patiently set up all of the streaming services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation crew.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great installation crew. Very competent. They advised that our current mount was adequate so we were able to return the one we purchased just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was quick, punctual, and very knowledgeable! I appreciated their help very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My issue was resolved in a matter of a few minutes. The Greek Squad was very, kind, professional, knowledgeable and explained everything in detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek installed my TV quickly and had great attenti

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was exceptional he had attention to detail and ensured the TV was installed properly. He worked very clean and expeditiously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony mounted the tv. He was very knowledgeable, precise and creative in his efforts. I would have him into my home any time to work on any of our technical equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounted by the experts.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek team were able to mount my TV with the tilt wall mount without any effort. Made it seem easy! Two agents worked together to provide the service I needed. They were familiar with issues encountered during the mounting and advised accordingly.

    I would recommend this to a friend