Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1105 Showing 22,081-22,100 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and efficient work, VERY friendly techs. Explained everything thoroughly, gave clear instructions. 5 stars!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed new tv mount

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son said the install went fine, i think it was just a little too pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent who installed and set up my TV and related purchases was knowledgeable, patient and personable. Best Buy was well represented by this agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These two guys were wonderful! The 77" TV was way bigger than the previous TV. The wall type was not traditional, but these guys figured it out quickly and got the TV mounted. They did a fantastic job. Very professional!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance as usual !!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super performance as usual.Perfect way to complete moving into new home.Timely set up work and execution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installation service great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were on time and worked quickly and professionally. I was pleased and impressed. They checked everything out and answered all questions. Exceeded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flawless Installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good communication. Arrived in a timely manner. Set up was quick and flawless. Technician was polite and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV removal/replacement of new television.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad rep notified me when he would arrive...he did an excellent job of removing the existing TV set and mounting the new set. I tend to observe and ask a lot of questions and he was patient and responsive to my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad knows what they’re doing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the guys who mounted the wall bracket, installed my 65” TV on it, created a new socket in the wall so the cords for the TV are hidden, and reconnected all my devices. Couldn’t have been easier for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service! On time, courteous, efficient, friendly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a through job hooking up the TV and axillary equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The two workers that came out were awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly efficient and setup everything perfectly. They explained how everything worked and delivered great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome mounting service every time

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a great job with efficient and effective mounting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The techs were professional and did a great installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our tv over our fireplace.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our 55" TV over our fireplace and set up our entire system. They sent a reminder of the appointment the day before and the morning of. They called to let us know they were on the way and arrived within the timeframe of the appointment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    removed old tv and bracket. Installed new one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was professional and knowledgeable. He took time to explain how to use control and made sure it was working properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Efficient and Professional

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past we've always just done things ourselves. As we gotten older we have started to value time vs money more. For how quickly and efficiently Carlos worked it was well worth the investment. Thanks again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was efficient as usual!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my warranty replacement tv and reattached ask the cable wires also. They made sure I understood how the remote, both of them, worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician listened to what we wanted and made it happen. We now have our TV and associated electronics mounted just the way we want them. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV installation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent was informed I had a small tv so he came alone but I had an 82”. He had no screws with him for the tv. He had to call for assistance which took about an hour. The other person brought screws and helped to place the tv.

    I would recommend this to a friend