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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1108 Showing 22,141-22,160 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great service.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with their service . Ido not being told how big I have to make my text. It will make me feel that I don't want to review anything else.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad came in did work in 20 mins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and extremely thorough with the installation

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pricing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were awesome i think we needed to spend more time on product knowledge I basically learned the basics of the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by very knowledgeable techs. Best service of any kind, from anyone, ever.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Inconsistant service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived at the specified time. Was told at the store that they would run the cable through the wall, but they did not, may have been a problem at the store. Mounted the TV higher then originally requested, but then corrected the mounting position. They were prompt and courteous.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for taking the initiative in reaching out to us about the TV Mounting service you received. I’m truly sorry if there was any confusion about what services were included when you made your original purchase. For TV Mounting and Installation Service, you can see more about what is included at the following link: bby.me/h4hlg. If you’re concerned that you didn’t receive the correct level of service when agents came out to your home, please reach out to Geek Squad via phone at (800) GEEKSQUAD or (800) 433-5778 so that agents can take a closer look at your particular situation.

  • Rated 5 out of 5 stars

    Always on time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a great job. Very afficient and pros like no other, when it comes to any tech instalation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rock stars @@@@@“@@@@@@@@@@@@@@@@@@@@“”"@@@@@@@@@@@@@@“@“””

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad installed my tv on the wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome and friendly tv and mount installation people

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad did a solid job of mounting the tv. The showed up on time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV WITH WALL MOUNT, THANK YOU GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THIS TV WALL MOUNT. NOW FROM ANY ANGLE I CAN WATCH MY FAVORITE MOVIES AND TV SHOWS FROM BED OR RECLINER CHAIR. BEST THING I HAVE DONE FOR MYSELF TO REALLY ENJOY IS GIVING AWAY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service, very knowledgable guys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys who delivered and mounted my tv were outstanding, attention to detail, cleaned up afterwards, answered my questions and concerns and hooked up my dvd player, roku and new soundbar. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fabulous in home service by Stephanie.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent Stephanie and her helper do fabulous work. She’s professional, pleasant and does exacting work. We’ll request her for our next in home service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Guys Installed My TV Perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my 75" TV and sound bar and woofer and connected them to my devices. Excellent work! The young men, who came out were friendly, professional, respectful, resourceful, and meticulous about their work!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Geek Squad Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation team was very knowledgeable, courteous and professional. Attention to detail was evident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65 inch Samsung tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my 65-inch Samsung tv just right for me I can lay in my bed and watch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It was not the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we are told Best Buy is sending their employees the geek squad & an outside vendor shows up this is not the way things should work

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Another Geek squad great service delivered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment time honored. The team measured placement and mounted the TV after they identified the wall studs. All debris cleaned up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Installer, Shawn, was incredibly helpful. He was very knowledgeable about tech stuff in general. Did a great job mounting the TV and gave me helpful advice on HD and other things. I really appreciated his professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fellas came in like gang busters. They were professional & polite. They handled their business, explained things to me (which I’ve already forgotten) & left. They were in/out under an hour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    55” Samsung TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the tv and the guy who came to install was friendly & very efficient.

    I would recommend this to a friend