Customer Ratings & Reviews

FANTASTIC TEAM that came out to put up the two tv's. They where friendly, knowledgeable, efficient. The tv's look AWESOME. Thanks guys!

GEEK Squad did an outstanding job. They were quick and able to fix and install my TV on schedule. I was very impressed with their knowledge and efficiency.

I recently had the pleasure of experiencing an outstanding service from a team of professionals who expertly mounted our TV. From start to finish, the entire process was seamless, efficient, and truly exceeded all our expectations. Right from the initial consultation, Justin exhibited a remarkable level of knowledge and expertise. They took the time to understand our needs and preferences, offering valuable insights and suggestions to ensure the best possible outcome. Their friendly and approachable demeanor immediately put us at ease, creating a positive and comfortable environment for collaboration. On the day of installation, the team arrived promptly, equipped with all the necessary tools and equipment. Throughout the entire process, Justin and his demonstrated exceptional professionalism and a genuine passion for their work. They patiently answered all our questions, providing clear explanations and helpful advice on how to optimize our TV's performance. Their dedication to ensuring our utmost satisfaction was evident in every interaction.

They arrived on time. We're very gentle and careful with my TV and soundbar. Very professional and great customer service. We had a few laughs. Great job on both un mounting and re mounting at my new location. Thank you!!

Geek Squad did an outstanding job on installation.

Super fast, easy installation by geek squad very informative on setup and very cautious with appliances. They were very professional and very clean when finishing their job.

The guys from Geek Squad were FANTASTIC!!! They installed a new 85” TV with no mess or fuss and made sure everything was hooked up and working and I understood how to use it. BEST money you can spend - especially with a large TV.

Such knowledgeable and professional crew. Thank you for doing much a great job installing my televisions.

Greg and Davin did a great job. They were friendly yet professional the whole way through the install. They were careful with our new tv, careful not to trash our house installing the tv. They listened to our questions and concerns; they focused on getting our tv set up perfectly.

My previous living roo. flat screen TV died and and I wanted a larger replacement delivered, setup and and the old one hauled away. I tried several local stores and most wouldn’t deliver. My previous experience with Best Buy on attempting to get a dishwasher replaced was unsatisfactory. On the the day of deliver the Best Buy delivery man refused to deliver- I was too far off his route. This time the Geek Squad came through with flying colors. I still give Best Buy a low rating but the Geek Squad is fantastic.

The Geek Squad crew, Barry and Sonny, were absolutely amazing. Knowledgeable, professional, and efficient. Could not have asked for anything better.

Had to reschedule twice no one showed up the first time on given date and time frame. I decided to do mounting only and set up myself. Mounted several TVs before but didn’t want to take a chance of damaging the TV. Afterwards I realized I knew more about the mounting of this TV than the service team. I had to eventually help them get it up on the included bracket and they left me a mess to clean up from drilling into the drywall. I could have done it myself if I had someone available to help me lift onto the bracket.

They were very knowledgeable, efficient and polite.

GEEK SQUAD, so intelligent knowledgeable about every single thing although a bit annoying just a tad bit, the other thing I love a newby just learning the ropes besides his senior comrade, thing is i don’t like seeing them be chastised in an embarrassing way in my view, its always a beautiful way to tell a new learner the correct way or how things are done. Also, the senior. Should learn to step back while working and learn from newby.

After the second cancelled appointment from Manada, the third party group Best Buy sometimes contracts to do installs, I had to go speak with the selling store's manager in order to prevent waiting yet another week to get our tv installed. Luckily for me, Brandon at the Best Buy on Research Blvd in Austin stepped in to get things back on track. He worked with the stores own Geek Squad crew to get us back on schedule and get the installation performed without having to wait yet another week. Brandon was the consummate professional. He listened, empathized and made it happen. I doubt I'll order online any more, I'll go to his store and order in person. Outstanding service! Alex and Greg were the Geek Squad techs that had to install our tv about 7' up on the wall. They were excellent and completed a perfect installation. My elderly dad supervised from his chair and noted they never hesitated and there were no wasted motions. These guys are pros and their work shows it. They even refused a tip! (Which they definitely earned!) While we had a bumpy start to our two tv installs, Brandon, Alex and Greg got the work done quickly, professionally and expertly. Thank you so much to these three employees for their excellence. We are now pretty loyal BB customers and you can thank these three!

Easy to schedule, the installer showed up early, he was extremely efficient & did a clean, professional job installing our large flat screen TV and wall mount. NO wires or equipment visible. Very nice job. Highly recomm3nd!

This was a tricky installation for the Geek Squad because of a mistake I made, but the Geek Squad made everything work the end. I bought and installed a wall mount for a 100 inch TV from Best Buy that weighed over 100 pounds. My house was built in the 1960s, and the wall wasn't strong enough. When the Geek Squad hung the TV, the wall started to bend. The Geek Squad stopped before any damage was done and told me it was unsafe to install the TV. But they told me they could come back on a different day for free and complete the installation if I reinforced the wall. I reinforced the wall and the Geek Squad completed the installation the next day. I will definitely use the Geek Squad again.

the guys mounted my tv and soundbar with professionalism

Bryce from Geek Squad is the man! I don’t remember his buddy’s name but they were both phenomenal. I felt I got excellent ROI out of the rather exorbitant Geek Squad fee. Ultimately those guys are just much better at electronics than I am, and I’m glad I hired them. They deserve a raise.

The Geek Squad arrived early in the window and the installation was quick and smooth. The crew also took time to explain the use of the mount and some tips for best viewing of the TV