Customer Ratings & Reviews

After about 10 years, I upgraded my TV to a 77". The Geek quad are true professionals. They were in and out in no time, and I have the confort and guarantee it was installed correctly.

Individuals were knowledgeable and focused. Answered questions and provided information as needed. Efficient in their tasks; completed set-up in a timely manner. Very pleased with the work done.

Techs were fantastic and very professional. Very personable and quick. Definitely worth it to take the stress out of install, and you can just enjoy that TV!

He was wonderful. Friendly, professional, knowledgeable and efficient. So much easier than trying to mount and hook up everything ourselves

The two agents who showed up on time called me before they got here I am on the 7th floor in my building I did not know if I had metal or wood studs so they brought a mount with them just in case it Turned out they were wood so they installed my full motion TV mount they did an excellent job very clean and knowledgeable about the products they install

The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.

These guys were awesome!!!! I highly recommend Geek Squad! They were very professional, knowledgeable and efficient!!!

Job well done! Gabriel and Michael are knowledgeable and professionals. They put their booties on before entering your home. They are respectful of your property.

The agents did a great job with installing my 75" TV. They worked quickly and efficiently. Super friendly and professional! They explained how the TV worked and answered all questions I had. I would highly recommend them to anyone especially since one of the agents went through a special situation with a horse roaming the street and handled it very well! They were a great crew and I appreciated their service. Definitely dedicated to their work and very knowledgeable!

Best service I’ve had ANYWHERE! The technician called the day before the appointment to advise how the appointment will go and took the time to ask the right questions to confirm I had correct equipment. Which I did not and he was able to bring correct equipment. On the day of, the technician (Diego) arrived with his mask and booties. He was very professional, worked efficiently, and very clean!! No mess what so ever.

Fantastic job on the installation. The installer made sure to cover the operation of my outdoor tv

I had to mount a 65 inch on a wall in my home and was very pleased with the serviced - 2 geek squad technicians came to my home, and before they entered they placed hygienic socks over their shoes - I truly appreciate BestBuy's commitment to hygiene and cleanliness as they enter your home. The 2 technicians were incredibly professional - recommended the ideal placement on the wall for my TV. Enthusiastically endorse this service if you need a TV mounted!

Cannot say enough good things about these guys. I had two different sets of men come out and each is polite, informative, smart, clean. They do not waste time, yet you never have the impression that they're rushing to get on to the next job. They listen, and they know their tv's!! The appointment time and follow up until they come are all a joy to deal with.

“I recently had Best Buy agents come to my home to mount a TV and reconnect all my devices, and I couldn’t be happier with the service! The technicians were punctual, professional, and handled everything with great care and precision. They made sure the TV was mounted securely and at the perfect height, exactly as I wanted. They also took the time to reconnect all my devices and ensured everything was working smoothly before they left. I really appreciated their patience in answering my questions and attention to detail. Thanks to their expertise, my entertainment setup is better than ever! Highly recommend this service!”

The installers were friendly, helpful, and knowledgeable. They installed the TV and sound bar perfectly for our viewing and showed us how to use them both. We have an older model multi-movement mount which I didn't want to replace. They were happy to disassemble and reassemble it to accommodate the new equipment, which probably ruined their schedule.

Wow! I can't say enough positive things about the TV setup and mounting service I received. From start to finish, the experience was seamless and professional. The team arrived promptly and handled everything with care and precision, ensuring that my TV was securely mounted exactly where I wanted it. Their expertise and attention to detail were evident every step of the way, from concealing cables to ensuring the perfect viewing angle. Not only did they provide top-notch installation, but they also took the time to walk me through the setup and answer any questions I had. Thanks to their exceptional service, I now have a stunning TV setup that not only looks fantastic but also enhances my overall viewing experience. I highly recommend this service to anyone looking for a hassle-free and expertly executed TV mounting solution.

The mount is great as was the Geek Squad team who mounted it! Is has full swivel so the tv can be seen from the living room or the kitchen. It also moves forward and back for closer viewing. The team installed it quickly while mounting my tv. Great job all around!

Installers mounted my 98 inch .great job. There was no problems what so ever.

The Geek Squad members were very knowledgeable and explained everything they were doing. They installed the mount and tv very quickly. They connected all the devices to my tv and also programmed the remotes. They gave me a tutorial on how to use the remote and all the features. They were very careful with the installation and did not leave a mess.

Ian and Steve arrived on time, explained what their plan was and executed it perfectly. Not only did they do a professional install, they cleaned up and spent time with us making sure we knew how to work each component of the TV - receiver and installing our apps and making sure each one worked ! Thanks these two are pros and commend them for representing Best Buy and the Geek Squad in an awesome way!