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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1111 Showing 22,201-22,220 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Television was mounted by agents who knew what they were doing and explained the operation of the tv....the removes (tv and cable) are a little confusing since it seems to require both of them to operate the tv. I'll figure it out someday.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had them mount and set up our new 75" LG TV. They were great! Arrived on time, actually got me in without having to wait for days. They were very professkional, explained everything to me and had the tv working in 15 minutes. I highly recommend using them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ready for some football!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech squad hung my new 85” TV. Got my YouTubeTV and Amazon prime apps up and running. Made all connections to my AV receiver and even secured existing speaker wire. Now I’m ready for football season!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. If I need any help I will call them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed the tv professionally. Just like I asked.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tv mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my tv mount it can turn to the left/right and tilts forward. When the geek squad mounted the tv they explained how the tv, mount, and the sound bar worked. The only the I wished the would include something to cover the wires or a way to hide them in the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting Service is Exceptional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents took their time and mounted our bedroom Samsung TV and set it up. Then in our Great Room they were exceptional in getting all the cords hidden, all devices hooked up, and the TV running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time ++++ discussed options for mounting our new 75" Samsung TV Very professional mounting came out perfect Geek Squad technicians spent time to show us how to use our new tv and our Comcast / Wfinity TV system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The individual that came out and installed was great. Even though he was short handed I helped him unload the TV and take it out of the box. He was very professional and had the items that was needed with him to connect my other devices to the TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could have accompolished this install myself but didn't feel like doing it. Besides, if anything went wrong, Best Buy would be responsible not me. Worked out great and glad I went with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed our TV professionally.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted our TV as per our direction for placement. They were polite and professional. They reviewed instructions on using the remote control and before they left made sure we had no further questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Careful and professional installation!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team is professional, knowledgeable, and considerate! My tv was installed to perfection and it has become the center of our entertainment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted the TV to our expectation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians used the existing mount and sound bar. They did an excellent and clean job. It was recommended that I get a new Verizon remote to use just one remote and I did that.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Waiting For A Resolution

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents weren’t able to program our Harmony Universal Remote Control (also purchased from Best Buy within the last two years), so it consistently works with the Sony TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are so glad that we had the Geek Squad come out and install our TV's and hook everything up. They were extremely helpful and did it in far less time than it would have taken us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No mess, quick and good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came, put booties on so not to dirty the place. Came with all need equipment and in about 45 minutes they were done. Cleaned up what little mess there was and were very cordial

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service and efficiency. I would definitely recommend this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV Mount with plenty of options

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit mount looks great, and functionality is great with all the viewing options. The Geek squad was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Timely and professional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team showed up promptly, and they did their job efficiently and professionally. Great attitudes, and very helpful with all the setup. They were there and gone much quicker than expected, but with all connections made and questions answered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best experience. The gentleman that installed our tv were very kind, answered any questions I had along with helping me out with another tv. If I need another tv installed I will definitely be using Geek Squad again.

    I would recommend this to a friend