Customer Ratings & Reviews

Wonderful service. The set up was smooth and they were willing to make adjustments with unforeseen challenges that came up during the install.

No problem at all. The agent came in and new exactly what to do. The customer service was impressive to say the least

This is the first time I get something installed through Best Buy and I had a good experience, now I get everything installed with them when I buy it with them. 

Sony 75 inch is amazing with new power pac is better than my last tv. The tech were great too

Our "Geek" was knowledgeable and very patient with us. He arrived on time and was efficient connecting our new tv.

The Best Buy guys were so quick and helpful. This service is worth every penny. They even reviewed a tv with me that I had not purchased from them but let me know some tips to get better quality and upgrades I can make with AT&T really take advantage of the tv's capabilities.

So far I’m happy with it. I used them to install my Best Buy tv purchase for free. They took my old tv for free and I called them for text support for my Echo show and they helped me for free.

Jordan, Josh and David were very helpful in this matter.

The Squad did a great job mounting and the system. They helped decide the best position for the 77" tv installation.

They could not hang it 100% centered, but it was not their fault that the studs were slightly off-center. They tried their best, and it is barely noticeable.

They have done more then i can asks for they set up, leveled the tv, also. Helped out my family on how to use the remote. Thank you very much!

Brad came in and discussed the work order. He made sure the tv was hung in a manner suitable for me. He was very professional and neat. There was no mess, all the mounting piece wrappings were put back in the box as he unpacked them then took them off to dispose of them.

The geek squad was efficient and knowledgeable. Just hated I had to buy additional items that should have been included such as 2 hdmi cords.

The guys from Best Buy did a superb job of installing my new LG G1. They took their time to set up the TV, and also showed me the ins and outs of the remote. They were terrific!!

The installers did an amazing job! Professional, extremely helpful & accommodating, and made lots of great suggestions. Their recommendations were spot on and we couldn’t be happier. They left the house spotless, too!

Crew was prompt, polite and professional. They offered helpful advice and installed the equipment in an unobtrusive and eye pleasing manner.

The agents were professional and took the time to figure out the best options for mounting my 85" TV. Unfortunately they were not able to use the mounts included with the Tv and I had to purchase an additional mount.

The tech was on time and communicative. He was polite and knowledgeable. The install was quick and my tv has been running great with all the apps and sound bar connected too.

First team only hooked up TV n speakers but when I called the next team came and finished by connecting the dvd player and a device that allows us to use all our tv and audio equipment- great job team 2!

Best Buy sent out contractors who seemed to be boyfried and girlfriend. The only reason I got them do deliver was so they could take heavy plasma tv with them. I ended up helping him because it was kind of heavy for her. The guy was out the door until I told him to wait and turn tv on to make sure everything was working. The girl turn it on and went through the presets as he just stood there. I told them to take the empty boxes and he said they don't do that and didn't bother to clean the area. I've had geek squad deliver before and are very professional and clean. I was very disappointed that they sent out contractors.