Customer Ratings & Reviews

This installation did not start well. The installation company did not show up at all the first time OR the second time! For the THIRD attempt to get someone here, a BestBuy Geek Squad team was assigned and they showed up on time and ready to go. Once onsite, installation was smooth, they cleaned up the area and everything was good. Needless to say, it shouldn't take 3 attempts to get an installation team to show up. That was 3 days I had to hang around at home for hours, waiting to see if someone was coming. Whoever the clowns are that Best Buy had contracted for this work should be cut from their list of subcontractors.

conner was excellent. He explained clearly, everything that he was doing during the install. Very professional and knowledgeable in his approach to his work. Would like to have him on all of my electronic projects,

The team came in on time as scheduled and hung the TV, cleared out the box and packing materials, set up the TV and connected it to the Internet and demonstrated for me how to use the features on my new Sony TV - they were in and out in less than an hour.

The Greek squad was amazing! Punctual, fast and very knowledgeable I'm bringing in and seeing up our new tv with all the extras. They even took the time to help us understand how it all works.

The agents connected successfully the TV and all devices. Very professional and knowledgeable. They explained everything step by step

Had several issues with this service being added originally.. The new guys that same were cool. They both got the job done!

My agent mounted my tv and connected everything. She did an awesome job! Best buy tech is literally the best!

Installer was very communicative and experienced. He was very helpful and efficient.

Personnel did a great job w swivel mount. They went above & beyond to make certain everything fit perfectly & functioned as intended.

The agents mounted my tv on my stone wall quickly and it looks great. After the install they cleaned the area up not leaving a speck of dust from drilling through my stone wall. They were super clean and friendly. I highly recommend!

Quick and easy process. The technicians did an awesome job. TV looks great! In and out in around 30 minutes

You could tell "THEY KNEW WHAT THEY WERE DOING"...Courteous, easy to talk to and informative about the procedure.

Fast, efficient, and professional. Very happy withe installment

The Geek squad team was great. They called with a 30 minute ETA. Came in and installed my 85" tv and surround sound in an hour.

Matt was great. He really took the time to figure out the best way to put my surge protector in the back of the TV

They came to the appointment on time, gave a lot of suggestions and install the devices very quick and professional

Fast service, besides the snowstorm causing it to be rescheduled.

My technicians from Best Buy arrived on time, were professional, and made installation easy. Thank you!

Outstanding service couldn’t ask for anything better they were prompt did great work polite

The technician, Jared was great. He was very knowledgeable about the mounting and setup of the tv.