Customer Ratings & Reviews

Geek Squad Agent Kenneth Spacek went above and beyond to install my TV/sound system and explain how it works. Extremely professional and left his set up area in my living room even cleaner than before he arrived.

It took about 3 times for the job to be done but I didn’t mind that as much. The first two techs here were both great but the techs came out the second and third time, the older one was rude. The younger one was great and professional and friendly but the older one was making comments under his breath and was rude and got more rude when he couldn’t get the feet off the TV to mount it and I asked him to mount it with them and my husband would get them off. They mounted the TV but left the in wall cord and cable power kit to hide the cords untouched so I see the cords hanging from the TV. In general with most of them it was a very pleasant experience and they were great but the last guy was just so rude and didn’t do a full job I feel like I most likely wouldn’t use Geek Squad in the future.

The two men came out and did a wonderful job installing the TV. They were polite and personable and patiently answered the zillion questions I had.

The agent mounted my TV connected the sound perfectly and was very cautions. He was nice and communicate all I needed to hear

The Geek squad delivered and set up my new Samsung smart tv. They thoroughly explained how the system worked and followed up with me after a couple of days. I will never buy such a devise without the support of the Squad.

The agents that attached my TV to the wall were professional, knowledgeable and great at communicating what they were doing and gettin my input. I was very very pleasee.

Great service and worth the money! It looks so nice and clean!

The agents mounted my tv perfectly and centered to my living room. Definitely would and will recommend

Perfect installation looks Great! Super helpful and make i was happy with TV placmement before it was actually mounted

Amazing service and installation! THE BEST!! Very knowledgeable and professional! Installed and reviewed my entire TV. Quickly up and running!

The people showed up on time and mounted my new flat screen on my existing mount but refused to run the power cord through the wall so I now have a visible power cord. This would have been nice to know before I paid for the install. I don’t blame the installers as they were following Best Buy policy.

Great knowledge and professionalism! Couldn't have had it done without them!

They knew what they were doing. My only concern was it seemed like they were trying to get you to buy extras and they weren’t cheap.

The agents did a good job installing my TV. My only complaint is that the installation was delayed due to a mistaken address. The order was sent to Anchorage, AK instead of Reynolds, GA. I haven't used the Anchorage address in 13 years.

Paul and David were really nice, decent, easy-to-work-with, knowledgeable, and very friendly but highly professional. Paul called afterward to check if everything was right. very nice person.

Agent was exceptional. Ontime and did an excellent setup.

THE GEEK SQUAD only connected one DVD player to the Newly purchased 77 inch TV. they did not offer to comeback to hookup my other items such as my MY KARAOKE PLAYER, BEST BUY Speakers, & MY 5 DISC DVD PLAYER TO THE TV.

My TV was mounted to the wall and a home theater was installed. The men were friendly and included us on decisions pertaining to the install. The install was well done and we were given directions on using the system. They did a great job.

The agents made it so easy for my mom and dad to have their tv install

Geek Squad arrived on time and was able to connect my new 65 inch TV in record time. They were very professional and courteous. The work area was cleaned up and they took the TV box with them which alleviated the need for me to put it out on the curb on trash day.