Customer Ratings & Reviews

The Geek Squad did an amazing job installing and setting up the tv

I purchased a TV, Soundbar and TV mount from Best Buy along with a coordinating Soundbar mount purchased from Amazon (Best Buy only had one Soundbar mount and it was Rocketfish I believe) and had Geek Squad come and mount everything. There were 3 techs that came inside to get the job done fast and efficiently! They made sure that the Soundbar mount that I purchased from Amazon would work with the Soundbar and the TV mount from Best Buy. Thankfully I did my research and it was easy to find because the Sanus Soundbar mount was universal to Sanus TV mounts so everything was confirmed correct. Everything was done in about two hours I believe and looks great!! All 3 techs were friendly and knowledgeable about the products and the installation. I also had a choice if I wanted to run the cords (only the HDMI cords not the power TV cord or the power Soundbar cord - that is a certified electrician’s job only) through the wall or leave them all hanging down where I can later put a casing on the wall to hide them. I knew I was going to expect great service from Best Buy, as always, but I was extremely satisfied with the whole package! I will definitely have Geek Squad come back with any other service I need in the future!! TV: Samsung - 55" Class - LED - NU8000 Series - 2160p - Smart - 4K UHD TV with HDR Recommended TV Mount: Sanus - Premium Series Advanced Tilt TV Wall Mount For Most 42" - 90" TVs - Extends 5.75" - Black ($129.99) Soundbar: Samsung - Sound+ 3-Channel Hi-Res Soundbar with Built-in Subwoofer - Dark Titan/Sterling Silver Soundbar Mount (Amazon): Sanus Soundbar Mount for Most Soundbars up to 15 lbs - Features Simple Install and Tool-Free Adjustments - Compatible With Most TVs and Mounts - SOA-SBM1 ($39.99 @ Amazon)

Wow! I can't say enough positive things about the TV setup and mounting service I received. From start to finish, the experience was seamless and professional. The team arrived promptly and handled everything with care and precision, ensuring that my TV was securely mounted exactly where I wanted it. Their expertise and attention to detail were evident every step of the way, from concealing cables to ensuring the perfect viewing angle. Not only did they provide top-notch installation, but they also took the time to walk me through the setup and answer any questions I had. Thanks to their exceptional service, I now have a stunning TV setup that not only looks fantastic but also enhances my overall viewing experience. I highly recommend this service to anyone looking for a hassle-free and expertly executed TV mounting solution.

This was way better than doing it myself. It went a lot faster. I had bought a Toshiba 75in that couldn’t run surround through the HDMI cable. It would only play PCM. The Sony Bravia is a much better tV, (from my experience) and having the Best Buy techs hooking it up gave me peace of mind on the wall mount as well as making sure all the cables were where they needed to be.

The Geek Squad arrived early in the window and the installation was quick and smooth. The crew also took time to explain the use of the mount and some tips for best viewing of the TV

My previous living roo. flat screen TV died and and I wanted a larger replacement delivered, setup and and the old one hauled away. I tried several local stores and most wouldn’t deliver. My previous experience with Best Buy on attempting to get a dishwasher replaced was unsatisfactory. On the the day of deliver the Best Buy delivery man refused to deliver- I was too far off his route. This time the Geek Squad came through with flying colors. I still give Best Buy a low rating but the Geek Squad is fantastic.

These guys were great! They were very careful of our new hardwood floor, wearing protection over their shoes and setting pieces of the equipment on cardboard from the package. They also did all the setup even programming our cable control to work with the tv and sound bar. They also moved our old tv to the bedroom and did that entire setup. Their familiarity with all the equipment meant they did all the work very efficiently and in the minimum of time. All the while answering our questions and explaining as they worked. So happy with our new tv and sound bar!

The installation team did exactly what needed to be done. They were efficient. This was a difficult flush mount installation for a Samsung Frame Pro TV. I would love to have them back to see if there is a w ay to improve the quality of the TV picture.

Excellent job by John and Larry ! On time and quality conscious.

The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.

I recently purchased a large flat screen tv along with a wall mount. I arranged to have geek squad do the delivery and install for me. The showed up in a timely manner on time and delivered the tv and the mount. And the guys were very courteous and they in stalled the mount where I wanted it and installed the tv onto the mount. I tested it and it was installed perfectly and it didn’t take much time. They also helped me scan for the local channels and to hookup my cable. I am very happy with this service!! ( :

Excellent service today we had Josh , last time we had Matt and Angel for installing and hanging our 55 inch TV . They were so thorough , efficient and extremely knowledgeable. When we bought the TV we thought the install price seemed a bit high, it after our experience it was worth the money. You are lucky to have such wonderful employees

Great job, efficient, clean and knowledgeable. Thanks Geek Squad.

The techs were excellent. I had purchased a new mount for the new TV, but they saw that I could use the old one. They offered to return the new one and have my money returned. They had no trouble installing and setting up my TV. They made sure it worked and made sure I understood how to operate it. They were efficient and competent.

Two technicians showed up to my home for wall mounting. They were very courteous and professional. After installation they advised me on how I should handle the tv when moving the wall mount. After installation I noticed that the wall mount didn’t move as easily as I thought and they even suggested another wall mount that Best Buy offers that would have a little more flexibility.

Daniel was awesome. Very knowledgeable, helpful and completed the work very quickly. Everything is left. Very clean.

Such knowledgeable and professional crew. Thank you for doing much a great job installing my televisions.

This install was for FOUR TV's and it was fantastic. Super clear picture, seamless integration with my existing WiFi. The installer was very professional - fast, accurate and communicated quite well.

Installers mounted my 98 inch .great job. There was no problems what so ever.

The installers did everything they could to make sure that the installation was perfect.