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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1122 Showing 22,421-22,440 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad installed my TV and I am super happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung 65" Smart TV was installed by excellent, highly skilled technicians. My new TV works great paired with Samsung phone, WiFi and Mohu Antennae. I give their technical service 10+++++!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    let geek squad take the hassle out installment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    than goodness for the geek squad, they are on time and do a great job in half the time it would take me to do this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. The only couldnt able adjust the tilt system for the tv mount it was actually very simple. I guess they dont get enough training. But people are very nice and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. Friendly, polite and knew exactly what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They got this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are the best, in my personal experience “They Have This” they’ve installed 2 OLED TV’s in my home without any problems. I feel very comfortable in their ability to do a good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was thrilled to be able to buy the TV I wanted and gave it delivered and set up by professional and knowledgeable men. 100% satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agents

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My agents went above and beyond in setting up my TV and Blu Ray player. The issue was integrating it with an existing, older sound system and they pulled it off. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service team! These guys were great! They were on time and was able to get my installation done quickly without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Store personnel are excellent ! On line help needs work !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install done right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did everything perfectly including arriving on time and finishing the job in a timely manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly service, super helpful! Advised me about a second mount option. They even offered to take a look at a dvd player that quit working.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Employees dedicated friendly very informative and wants to answer all my questions. Very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing like a third party delivery dude just drop the unit, install and bye. They really care about what they are doing and knowledgable to explain how the mount and TV works. It helps me with less back and forth troubleshooting later.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable agent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was courteous and knowledgeable. He hung the 85” tv all by himself, as his partner accidentally went to the wrong address! He listened to where we wanted it placed and it worked great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geed Squad Installed Quickly & Efficiently

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service. Very patient, organized and had our TV installed in a short amount of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very knowledgeable and well informed on installation instructions. Was able to use existing mounting hardware.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad I talked out TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were great. Took time to help me after the installation was complete, to navigate the remote controls ( TV and Service provider).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Agents installed the TV no problems. Respectful and smart people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good basic mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the equipment and the timely installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time. Quick. Easy. Can’t ask for anything else

    I would recommend this to a friend