Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1125 Showing 22,481-22,500 of 38,693 reviews
  • Rated 5 out of 5 stars

    Rodger your the man

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rodger and his apprentice were very professional, quick and accommodating to my tv placement. Most of all they were friendly and kind. I couldn’t be happier with my installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Point and hang

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came in asked where I wanted it. Measured. Placed. Took the garbage with them and it all looked great in a short amount of time. Best money spent.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Install unacceptable -bad customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon did a great job but Taylor was focused on charging me more for the installation. Also, the tv was mounted well but the conceal strip was not installed properly and lacks quality standards. Also, the old mount and stand was removed but they lost the screws to the old mount so I can never use them again as they were custom screws. Adam (audio rep) in the Okemos, MI, store is rude, intimidating, and downright disrespectful. Adam insulted my friend in front of other customers and employees because my friend did not agree with him on his audio pick, and then informed me that I could complain to corporate but they will not listen...he was right about that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Looks good!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad did a wonderful job, they were on time and answered our many questions, The Tv looks wonderful and the cords look neat... much better than the cord mess we had with our old tv.. thanks geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was 5 Stars! Very knowledgeable, found the perfect place to hang TV on the wall for sturdiness and safety. Very courteous and cleaned every spec of paper, plastic and foam casing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and Professional Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came on time, which is always important with such a large window of time. They gave me a 30 minute heads up and followed through. Very professional gentleman and made sure we were satisfied with the mount height prior to drilling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great love it best smart television I’ve owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super great team! Fast as heck. They were so friendly, I got my coffee and they were done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my 65" Pioneer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, quick and courteous. Stayed to ensure I was happy with TV and synchronized with cable box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad delivers smiles

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a team of three deliver and set up our new tv and mount it on the wall. The crew was friendly, professional, and did a great job educating me about the functionality and features. They went above and beyond what I’d expect from their services. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV and Wall Mounting

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek sqaud (Zach from my local store) did a great job to install a mounting kit for my 32" bedroom TV. They also delivered and set up my main big screen TV and did a fantastic job with all the set up features. Thank you !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job mounted my TV and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad mounted our TV, great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GeekSquad mounted our TV, great service! I purchased a mount that is not good enough, good thing they have available mount on hand. Very helpful and observed proper social distancing and safety measures. Great service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan was wonderful. Very polite and patient. A really nice guy, just the kind of employee to be proud of. Thank you I will buy all my appliances from you from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Professional Team

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were on time, very polite and friendly, and really did an excellent job. They mounted the TV, connected all the equipment, and clearly explained how to operate the new TV. Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    mounting 65 inch tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys did an excellent job and were very helpful and pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new smart tv efficiently

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent not only gave me a lesson on how to operate a smart tv but had in stock an optical cable for my receiver. Both agents that came to my house were knowledgeable and extremely cordial. Keep up the good work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad did not take all day mounting my tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the agents did an excellent job mounting my tv on my living room wall

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did a fantastic job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came in the time that was quoted, they set up a barrier to keep everyone safe, were Very professional man on my TV and hooked up all of the extensions, and showed me how to use all the Functions of the television

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV ; no match for the geek squad!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are so proficient. I will give up a lot but the geek squad and total tech service I s no one of them. Love my new frame TV.

    I would recommend this to a friend