Customer Ratings & Reviews

The installation crew was extremely efficient and professional. These guys are an asset to best buy.

The agent called the day before to confirm, called when on the way as we had discussed, got here and hung up the TVs quickly and hid the wires as much as possible and suggested a wire cover that could be purchased to cover what did show. Both guys were efficient and knowledgeable and worked well together. Highly recommend these guys!!! However, requiring a title and a display name is irritating. I would have blown off the review but the guys deserved the positive feedback.

They are worth every penny!!! Don't hesitate spending the money. They know what they are doing and can install the TV and give you various options that you would not consider. Also, we have a complicated in-home TV receiver connection system. These guys were able to connect the new TV and recheck the other TVs in the house so everything was running on DISH. Oftentimes, we've had problems with the DISH techies and they have had to return. GEEK squad is fabulous and if you have the Protection Plan, the cost is truly minimal.

My TV was mounted professionally and quickly. Well done

The guys did a great job installing and where prompt

The 2 person Team that mounted our new TV did an awesome job. The current mounting system had to be relocated to accommodate the new configuration for the new TV. The Team took the time to do it right! No mess left behind. The Team did initial TV setup, explained the operation of the TV and the associated remote.

Geek Squad did a great job assembling the stand for my new TV and setting up the TV. Connected to UVerse cable, etc. Made sure I was comfortable with remotes. I am more than satisified that I purchased the Total Protection plan. As far as I am concerned, it has paid for itself in 2 weeks time. Used them for setup of a new laptop and a new TV.

The installers were VERY knowledgeable and professional. They made everything was set up perfectly before they left. I would definitely use them again!

The install team courteously asked if the tv was mounted at the right height for the larger size, saved me money by re-using my current wall mount, worked quickly to set-up and connect the tv properly, and allowed me to use the new remote as I knew how-they kindly took my dead tv to the loading dock for me as they leftA!

The Geek Tech did an excellent job of unmounting the non-functioning replacement installed a little over a week before this service being rated now. He reinstalled the new TV and did the complete set up before leaving. Was very knowledgable and did an excellent job...very pleased.

Agent Mike R. , and his assistant, from Mt. Juliet Geek Squad , went above and beyond in every way. Extremely knowledgeable. Respectful , followed COVID guidelines, were very patient in answering all of our questions, provided a through tutorial on how to operate the TV and remote, and cleaned up perfectly, and were very careful when handling equipment. Mike also provided contact before and after delivery and install to keep me apprised of arrival time, what to expect, etc. EXCELLENT service!!!!!

Agent Mike R. , and his assistant, from Mt. Juliet Geek Squad , went above and beyond in every way. Extremely knowledgeable. Respectful , followed COVID guidelines, were very patient in answering all of our questions, provided a through tutorial on how to operate the TV and remote, and cleaned up perfectly, and were very careful when handling equipment. Mike also provided contact before and after delivery and install to keep me apprised of arrival time, what to expect, etc. EXCELLENT service!!!!!

Did great job. Worked efficiently and was very knowledgeable.

Installers mounted my 98 inch .great job. There was no problems what so ever.

Agents came in, mounted my TV and took away the older one. I was skeptical first about the service (I had never done it before), but after the service.. I was extremely satisfied! I definitely recommend it and the agents that came by to mount the tv were extremely kind.

The guys arrived on time and did a great job of installing my ne tv.

This was way better than doing it myself. It went a lot faster. I had bought a Toshiba 75in that couldn’t run surround through the HDMI cable. It would only play PCM. The Sony Bravia is a much better tV, (from my experience) and having the Best Buy techs hooking it up gave me peace of mind on the wall mount as well as making sure all the cables were where they needed to be.

We needed our 75” TV mounted above our fireplace as that was really the only place in the room for it to go. There was no way I could do that on my own. The Geek Squad agents arrived on time and gave text updates with their ETA which was great. They made sure the mount was straight before drilling into the wall and it definitely required two tall people to safely lift and secure the TV. Then they made sure all of the software was set up and it was connected to the WiFi and soundbar and everything worked. They were really nice, answered all of my questions, and did a great job.

I'm very happy with the quality of service provided! The Geek Squad member that mounted the new office TV did a great job and even zip tied some of the wires behind the TV so that it would be better organized (also makes them less of an eyesore). I would happily request this service in the future if needed.

I joined the total tech support through geek squad. By doing that geek squad charge was only $50.00. To mount and set up my 85 inch Sony t.v. It was well worth it. Carlos and Jorge did a great job and adjusted everything as well. Asking them questions about the technology of todays t.v.'s was like getting a education,they knew so much. i also brought in one of my computers to. On that they reformatted and reinstalled the operating system,updated it. All went well.