Customer Ratings & Reviews

Geek Squad means quick response Geek Squad means efficiency Geek Squad means understanding the issue & professional We are extremely satisfied with Geek Squad

Awesome service. Quick and helpful. The Geek Squad assisted in the set up of our new tv and sound bar and showed us all the pertinent features. Wall mounting was fast.

The guys were great and performed the job quickly and properly. They were also friendly and courteous. Looking for ward to using them again soon. Thanks for a job well done.

The mount is great as was the Geek Squad team who mounted it! Is has full swivel so the tv can be seen from the living room or the kitchen. It also moves forward and back for closer viewing. The team installed it quickly while mounting my tv. Great job all around!

They were very professional and helpful. They mounted our tv onto the brick of our fireplace. Very knowledgeable.

The agents were friendly and very careful with both the TV and my new home and furniture. They installed the wall mount, TV, cable and blu-ray player quickly and efficiently and explained what they were doing every step of the way. I appreciated the time they spent showing me and hubby the use of the TV and blu-ray remotes as we upgraded from a 12 yr old one to this Smart tv that frankly does more than we ever expected. I'm glad that I can call on the Geek Squad about any questions I have in future as well.

Geek Squad did a wonderful job mounting installing and setting up our TV. Very professional and left the area spotless. We are very happy with the finished product.

Excellent and courteous group. The installation went smoothly and the squad was very knowledgeable and helpful.

Best service yet!!! They were fast professional people.

FANTASTIC TEAM that came out to put up the two tv's. They where friendly, knowledgeable, efficient. The tv's look AWESOME. Thanks guys!

Excellent! Clean, fast, friendly service. Well worth it!

Agent was knowledgeable, prompt and professional! Our TVs look great!

Installation was completed on Tuesday August 3, 2021 with 3 Geek Squad installation technicians and did a good professional job. In my opinion this TV is currently state of the art, very pricey but you get what you pay for. So far, this TV is all it says it is, I like the flush wall mount, the only thing is the LG engineers could have put more thought on the wiring bracket harnesses on the back of the TV that support the wires, I had to recommend to the Geek Squad techs and used a 6 inch piece of my duct tape to hold the wires in place while mounting my TV Flush to the wall. This TV comes with a pattern of the TV where you decide and it should be mounted on your wall, I had to have mine remounted lower, and had to make another appointment and wait 2 weeks for my installation remount. The Geek Squad technicians in the first installation didn’t leave me the wall pattern, make sure you tell the Geek Squad installation Techs you want this pattern and save it if you need your TV to be remounted to your specifications. I have to use 3 remotes: 1 for the TV, 1 for my home theater system and 1 for my cable/satellite system. The LG engineers should put more thought to combine and use 1 remote to run Everything, All 3 systems on my TV. With today’s very powerful micro-processor chips I’m sure the LG engineers can fix this. I do not want to use an off the shelf universal remote that costs $100 and takes 1 hour to download the required software to use it. So far, I am very happy with the performance of my G1, I will post more in the coming weeks if requested.

I couldn’t be happier with the service I received from Geek Squad, I needed a TV wall bracket mounted, they cane on time (even though my house is hard to find) they contacted me to ask for directions. They were very professional, friendly and thorough. As one was installing the other was right behind cleaning up. I was impressed with how fast they were able to install the wall mount. I would highly recommend them and would use them again if needed.

Geek squad came over and installed my 65 inch Sony TV using one of the Sanus wall mount units. The 2 gents were on time, very courteous and efficient. They asked us where we wanted the location of the TV. Installed the bracket. They unboxed the TV, installed it and rant the setup menu. They also repackaged all the excess material and took it away. No mess whatsoever was left. All in all very happy with the service and the way my TV looks in my family room.

Two ladies showed up to remove my old tv from the wall mount and dispose of it along with the old wall mount. Then the ladies mounted a new wall bracket and installed my new tv. Also they connected my new soundbar. They also organized and managed all of the wires and cables sonit was neat. These ladies did an amazing job. They knew exactly what they were doing. They were very thorough and went over and beyond to make sure everything was done correctly and to my liking. They also assisted me with any help or questions that I had. I have never been so happy with someone coming to my home to install and set up electronics or equipment. I also wish to have these ladies help me in the future with new purchase. Also being a Total Tech member I have peace of mind of knowing if anything goes a miss they are here to help and repair items. With no out of pocket costs to me. I am also covered for any new deliveries to my home and any installations and extras are also included. It's worth every penny.

The guys went above and beyond. Put on plastic coverings over their shoes. Professionally unmounted the old mount for me, put in the new one, let me try it out, and then put the old mount back in for me when they realized it was better for my needs. Would do again for sure. Very professional.

The two agents who showed up on time called me before they got here I am on the 7th floor in my building I did not know if I had metal or wood studs so they brought a mount with them just in case it Turned out they were wood so they installed my full motion TV mount they did an excellent job very clean and knowledgeable about the products they install

Stylish, solid and well-made unit. Easy to use and has a solid feel. Heats evenly and quickly.

The Geek Squad personnel were professional, prompt and efficient. I was very pleased with their TV installation as they gave me some good user hints for the TV and made sure it was attached to TWO studs to better carry the weight. They encountered a couple of cable box-related issues which the senior person diagnosed and fixed quickly. Overall, my first ever encounter with the Geek Squad and I was very pleased with their knowledge and customer care.