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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1135 Showing 22,681-22,700 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad set it up quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad agents really helped me out. Explained everything and hooked up my TV remote so I only use one!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team that mounted my equipment were very good and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job! GS took down old TV and mount, installed new mount and reprogrammed Harmony remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We get all our appliances, electronics, and security system products from Best Buy. Geek Squad is professional, knowledgeable, and does things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery and set up by BestBuy team!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The BestBuy team did a great job delivering and setting up my 75" TV. Professional and very helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice TV for senior investing in her first smart TV. Only down side is the remote is not very user friendly, again for first time smart TV user. Glare from windows does effect quality of picture.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    LGG2Denon2700&3700Sonycenter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First installer did not get the install correct on LG G2, way too far from the wall, and also the Denon 2700 died on final hook up. The second installer, Mike, got it correct.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use this service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were replacing a 65" tv that I had mounted myself with no issues, but I didn't feel confident in manhandling a 75" model alone. Geek squad (Rick and Ben I believe) did a flawless job. They were on time, competent, and knowledgeable. Worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and willing to go over the top to make me happy with y’all’s service thank you so much

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    H Dawg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart tv was installed quick and perfect as requested. They showed up on time and were very polite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    TV problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having some problems with tv that was moved upstairs. Sometimes when we cut it on, no picture, sound yes picture no. We have to unplug the cord then plug it back and the picture will come on. This never happened before. Only happened after they moved it and connected it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The squad came in and did their thing. The young lady was very knowledgeable about where to place the tv and the young man was very proficient with how he handled the tv. I am happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    65" TV Mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy did a great job mounting our 65" TV. Employees were courteous, knowledgeable, and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very professional and mounted the TV in the perfect spot. It would have taken me hours to figure it all out and they were done before we knew it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this store and personal are fantastic. The Geek Squad has always been professional and very clean.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the Geek Squad mount a new 50 inch Sharp. Wanted the wires in the wall. They made it work with the hdmi cords I had available. Once the tv was mounted they took the time to go through the features including the built in Roku. Made it easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trouble shoot computer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful service. Very nice and professional! Would definitely return to this store for service again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mount install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employees that installed the new tv mount were knowledgeable and professional, not to mention quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were really gentle, and friendly, I couldn’t have asked for a more better service, they were on top of it !! Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HIGHLY RECOMMEND GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I signed up for the one year Geek Squad service and I am 100% HAPPY, I HAVE HAD 3 GEEK SQUAD PEOPLE AT MY HOUSE AND THEY ARE EFFICIENT, PROFESSIONAL AND ANSWERED ALL OF MY SOMETIMES SILLY QUESTIONS I will be having them again very soon

    I would recommend this to a friend