Customer Ratings & Reviews

excellent. the guys who came to my house to install everything are masters!! Super professional. Both guys so nice. +++++AAAAAA+++++

Very happy with the level of service that the Geek Squad provided. Mike the tech person did a great job setting up my system. He was careful not to damage anything and cleaned up afterward. Would use them again!

I can’t say enough about the incredible guys who setup my new tv and stand. They both went above and beyond to get everything perfect.

This mount gets the TV off a table and a bit higher up for improved viewing. The TV will tilt if required and stays close to the wall but will allow you to access the plugs w/o difficulty.

Great Experience! 5 TVs Mounted! One was a Frame! They measured, were precise, communicated well, and best of all were on time!!!

The agents were remarkably friendly and knowledgeable. Quick and efficient. Went above and beyond with instillation.

Excellent service! On time, courteous, answered all my questions. A pleasure!

Geek squad is great. Very knowledgeable and very polite and respectful of customer. Will answer any question you have regarding delivery.

Very easy and seamless experience! I will most likely continue to shop at Best Buy for for the geek squad support.

Outstanding installation by Best Buy Agent. Agent polite, knowledgeable, and worked efficiently. If I could I would give Best Buy and this Agent 10 Stars⭐️⭐️

Bought my 65 inch and had it mounted by the geek squad. They were professional and so carrying to my needs. The set up was great and they took away the garbage. Great job Geek Squad

Easy install, worked on my new Samsung well. Would recommend

I don’t even have it yet. It’s not scheduled for install for 10 days. I’m sure it will be very nice when I finally get it.

The guys at Best Buy know how to do what you want done. Excellant service.

The guys were just fantastic- professional, personable and very knowledgeable. Everything was done on time w/good communication. The level of service was excellent-something that does not happen often enough these days. Highly recommended.

Geek squad was very professional. Did an excellent job.

The service personnel were awesome! Had the new TV installed in practically no time. Very professional.

This is incredibly amazing it twist 90 degrees, zoom it out, turn it to the right and left to suit your sitting arrangement

The delivery and installation was subcontracted to a third party. It was not done by Geek Squad as it was 8 years ago when I purchased my previous big screen. Back then the team was awesome, professional, polite, respectful of my home and friendly. This time the third party installers were abrupt, clumsy, obviously in a rush and unprofessional. My install used the same mount so the install was relatively easy compared to working from a bare wall. Still they seemed annoyed the entire time. If they don’t like their job they should find another one. Not a great experience when compared to 8 years ago. They even broke one of the locking mechanisms on the mount, made no effort to repair and I’m not sure how I’d get the tv off the mount now if I needed to. Can’t recommend Geek Squad services since I didn’t get Geek Squad people this time.

I had the pleasure of working with Joey and Sean in Manchester NH. They were both Extremely helpful, patient and professional . The staff did wonderful job explaining the answers to all my questions and dealing with my product issues.