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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1138 Showing 22,741-22,760 of 38,693 reviews
  • Rated 5 out of 5 stars

    Professional Yet Friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad were very efficient, mounted my TV in a professional manner and explained to me my new Smart TV. Took away the debris and cleaned up the mess from drilling holes in my wall. Impressive. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV mounting by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen were knowledgeable and respectful. This is the second time I have used this service and would again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Removal of Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Supporting service on time and they did a great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jeff B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two guys that did my work were friendly and did a great job. Super happy with the job they did. They also worked good together. Geek squad is lucky to have them on their team.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super knowledgeable and respectiful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were awesome. This is the 2nd team I've worked with (in two different states) and I've been happy both times. They went above and beyond and were very helpful and respectful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my new Samsung TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geeks were on time and knew exactly how to set my new Samsung TV up on the wall bracket as well as programming the Smart features. They also my old TV upstairs so I could donate it to charity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already received review request. The person who installed was excellent in all areas including super knowledge. The salesman told me I would get 180 degree turn and not true. However, I’m making it work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They handled a challenging mounting job pretty well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were very impressed with the Geek Squad and how through of a job that they did. They mounted our television so there were no wires showing and they did a great job of cleaning up after the project.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed TV Mount and TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Mount. Easy to use and install for the geek squad. They did and awesome job and answered all questions we had.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installed tv quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This installation was necessitated by my first new tv only lasting 6 days before malfunctioning. We waited 11 days for installation of the replacement tv. The guys on this 2nd installation were not quite as thorough in explaining & setting up the tv. Had Geek Squad follow up on 8/28 to make some adjustments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed quickly and easily.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this tv for a conference room. The picture quality and ease of use are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek quad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My installer who came to my home was awesome very nice and courteous! He was very informative and explained everything he was doing. He was on time and even Cleaned after the installation was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was the way to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We hired Geek Squad to install our new tv. They were prompt and super nice. They talked us through using the new tv and recommended additional items to maximize our tv viewing experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy & Geek Squad # 1

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The entire TV install went perfect, from the mount itself to the actual TV. I thought of another store, but I’m glad I went to Best Buy. The installers were very respectful and very clean.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wish I had been there to oversee mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used Geek Premium mounting service to replace wall mounted tv with new larger Samsung . Was not able to be there and wife was the go to person for the service. Not bad results but I had to personally do some wiring tweaking so that it looked "cleaner" and add a flat multi plug connector for the blue ray, cable box, etc

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Done in no time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently. moved to a new house and we wanted two TV's mounted on the wall (46 and 65 inch). The Geek Squad came in put up both brackets and mounted the TV's in less time then it would have taken me to get everything out of the boxes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, courteous service. They took the time to explain how the equipment worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad are the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't of got a better pair of guys to set up our new Sony TV. They were extremely professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery and installation of a 75” TV.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were friendly and courteous. Did the job right the first time. No issues. Thank you, all!

    I would recommend this to a friend