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Customer reviews

Rating 4.6 out of 5 stars with 38681 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 114 Showing 2,261-2,280 of 38,681 reviews
  • Rated 5 out of 5 stars

    Geek Squad was terrific!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were VERY knowledgeable and professional. They made everything was set up perfectly before they left. I would definitely use them again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time, moved a sound bar to a different room and set up the new system then vacuumed where they had worked. They made sure I could use my system with ease before they left. It was a great experience. They suggested a buy a new HDMI cord and had one in their truck for me to ourchase. They were also very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect installation of the Frame TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Had Geek Squad install a 65" Samsung Frame TV. I had prepurchased a Samsung OEM UL Listed in-the-wall power supply cord, and Geek Squad was pleased to see that so that they could completely put all wires/including power through the wall. Superb installation utilizing the flush wall mount included with the Frame. Looks like a piece of art!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is on point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very impressed with service we received in my home. The technician was very accommodating to our request and where we wanted to mount. There's no way I could of installed it up as high as we wanted and he made it look easy. He did a great job installing the mount and even though this is the second LG TV I've owned he went through set up and discussed the things we can do on our TV. I will definitely do this again when I need to mount another TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did an outstanding job on installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable, thoughtful and informative service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had no idea who to turn to for mounting my TV. I purchased the total tech plan. The Geek Squad techs were Awesome. They were easy and fast to schedule. They asked questions to make sure I got what I wanted and where to mount the TV. They were knowledgeable, friendly and communicative about the project. They made sure I understood how to operate what was set up and that I was comfortable with the technology before they left. It was awesome watching my new big screen TV comfortably. I would highly recommend the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD ROCKS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents mounted our device and were helpful with our questions on getting to know our new TV . Friendly and professional. They were not hurried and took the time to make everything ready to go. We appreciate this service. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install couldn’t have been easier!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install couldn’t have been easier!! They came with my TV and started by inspecting the wall and finding the studs. Then drilled only the holes they needed to drill to install the mount then after the mount was installed both technicians lifted the heavy TV onto the mount. They were professional and kind. They answered all of my questions and the process couldn’t have been simpler. They were even willing todo things I wanted todo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I would like to thank Jeffrey Witt for his promptness and expertise installing my wall mount and cord cover. He gave me great suggestions to prepare for this service by telling me which extension cord to purchase ahead and at what height to install the tv. He called ahead to let me know when he would be here and he arrived on time. I love the tracking app. It tells you exactly where he is in his travels and when he will arrive. Love it! He left his card and advised me to call if I had any questions. Also, at the last minute I added a tv and Jeff was able to bring out the tv and handle the transaction in my home. So convenient. Thank you Jeffrey and Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was the Best!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 guys that came to set up mount and tv were excellent. They were very pleaseant and knowledgeable. They were very quick. Before leaving they made sure we were satisfied with everything. They were the Best!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very strong material and very easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Rocketfish Full-Motion TV Wall Mount generally receives positive reviews for its ease of use, smooth motion, and versatility in allowing various viewing angles. I appreciate the ability to swivel and tilt the TV, as well as the included hardware for different TV sizes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “squad” that came to install my 85” TV did a fantastic job. They were quick, efficient, knowledgeable, and very professional. I will never try to install anything myself again when Geek Squad can do it much better and faster.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team sent to wall mount the tv were fantastic! Shipping delay for the mount was an unfortunate occurrence since I purchased the TV, the mount and the install all at the same time. The TV arrived with the installers, but for some reason the mount was shipped via FedEx. The installers arrived on time and were ready to go, but still no mount. After 30 mins, I felt horrible for the installers because it was not their fault and I was about to have to reschedule but luckily the mount arrived. They knocked the install out super quickly and were extremely friendly and understanding!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth every penny to sign up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot say enough good things about these guys. I had two different sets of men come out and each is polite, informative, smart, clean. They do not waste time, yet you never have the impression that they're rushing to get on to the next job. They listen, and they know their tv's!! The appointment time and follow up until they come are all a joy to deal with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv installation was excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very knowledgeable, efficient and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The REAL squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation crew was extremely efficient and professional. These guys are an asset to best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent experience.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were friendly, helpful, and knowledgeable. They installed the TV and sound bar perfectly for our viewing and showed us how to use them both. We have an older model multi-movement mount which I didn't want to replace. They were happy to disassemble and reassemble it to accommodate the new equipment, which probably ruined their schedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is amazing.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the guys mounted my tv and soundbar with professionalism

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently hired Geek Squad to mount my new TV on the wall and I couldn't be happier with the experience. The installation was quick and efficient, and the technician was friendly and professional. He arrived on time and worked diligently to get the job done. The TV looks great on the wall and is now perfectly centered and level. The installation was also done with precision and care, ensuring that all cables were neatly routed and hidden from view. I was also impressed with the attention to detail - the technician took the time to test the TV to ensure it was working properly and made sure all connections were secure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation- meticulously done. Highly recommend.

    I would recommend this to a friend