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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1140 Showing 22,781-22,800 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek Squad were professional and through!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV has a great life like picture quality. We could not be happier with the service we received and the quality of the product!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Geek Squad came on time and installed promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad reps installed the TV mount, mounted the 77 inch tv and connected devices. Only problem was the tv was not centered to the wall and they didnt ask me whether to center to the wall or to the overall room so it looks weird

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was polite, efficient and knew what to do. He cleaned up after he was done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great decision to use Mounting Service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Technicians did a great job! Connected everything and even came back for free because I needed a different cable. One negative. When ordering online they dont tell you that you need longer and "in-wall" rated cables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They do it right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased on how professional they were. They did a great job of mounting the TV, setting up the internet, and connecting the components. The guys pared the remote to work all the components. Then they show me how to work everything. Nice guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were very professional, called before and after, even return my item that I didn’t used from to Best Buy and send me a picture with return receipt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very professional job!! The installer and then the young man who adjusted the color for us were both excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV/surround sound quickly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was very friendly, knowledgeable, and a pleasure to interact with. They did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They called in advance of the appointment. After the discussion they are unable to install the bracket on our fireplace due to the material/bricks. The appointment was canceled.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Is On Point

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy's Geek Squad came in and did a terrific job at installing the 55" TV on the wall. The were respectful, professional, and quick. I would immediately recommend Geek Squad to another without hesitation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and quick installation, crew cleaned up after themselves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks really good. All my electronics are from Best buy. Everything up under one warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV installed quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV mounting was superb! both workers were professional and quick

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, very professional and very helpful, and great conversation every time I receive their service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Strong built

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good build quality, does what it says. Tilt function is cool as well as horizontal slide

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and clean install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad many time and service is always very good. Combine it with a total tech membership and your will be happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    “King Louis I”

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Louis was phenomenal. He gave me a great tutorial once the television was mounted, and he was patient with my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the GEEKSQUAD!!!♥️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GEEKSQUAD, with Josh at the helm, is still the most qualified, knowledgeable, professional and friendly group available around this area for ALL OF YOUR BEST BUY. NEEDS in your home etc…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV connect.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, the agent that came to reconnect my smart tv on 08/20 was not able to locate cause. Finally, someone came out yesterday and located a missing cable. My smart tv is working smoothly. Great tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Install and mounting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV was mounted to existing wall mount and all devices were connected.

    I would recommend this to a friend