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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1143 Showing 22,841-22,860 of 38,693 reviews
  • Rated 5 out of 5 stars

    Service was professional and excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very appreciative of the text messages keeping me updated with the service time and arrival of the team. Their manner was professional. I was very pleased with both the quality of their work and how quickly they completed the task.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installers were professional, went above and beyond with the install. They explained everything to me giving opitions, I didn't some of the hardware but the techs did, making the install smoother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5/5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect as advertised. Would recommend again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation tech was on time, courteous, and knowledgeable about the TV I purchased and gave me a tutorial of its features. He mounted a new bracket and even hid the wires above my faux fireplace. This service was definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really, really great work. Made extra effort to make the whole set up look ideal. And, on schedule and on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad from Best Buy did a great job installing our sound bar & 65" TV in our Livingroom!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Squad Ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel and Sean were amazing. They were so patient and knowledgeable. I couldnt be more satisfied with the outstanding install and customer service that they delivered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad mounted new 65in Sony.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did a professional job. On time and were finished on time. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the tv connect was a good choice for this tv set - easy hook up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An efficient and knowledgeable experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents installed my tv, made sure it connected with my wi-fi and checked that it worked perfectly for us. They said they are available to assist at any time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They arrived on time and did a fantastic job hanging the TV on the wall. The technicians were smart, friendly and very efficient. They are highly recommended.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They set up our TV and sound bar. Was quick, everything works great, and TV was perfectly centered on the wall. Great job guys!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and easy install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were on time, even though I had my bracket already on the wall they connect my TV up and made sure everything worked

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was really good. They helped us as much as possible since we are new to streaming. There was a couple that were outstanding who really cared and wanted to teach us about the streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable Installers

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 2 gentlemen that installed our TV's were professional, friendly, timely and overall great people. They knew what they were doing and made sure all of our questions were answered and that we were satisfied with their work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth move-in with installation help.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast snd professional. It’s great have the tv and sound bar set- we couldn’t have done this on our own.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best tech support ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team is the best! I have had them set up or trouble shooting. Buy the geek squad tech support-it’s well worth it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Wall mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly in our rooms and is so easy to maneuver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny !! At first was hesitant but I absolutely love this tv. It looks so nice in my living room and is mounted above my fireplace, so with the art display futures, it’s just cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Representative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bree Floyd who did the install was incredible. Friendly, fast, funny, informative. I hope to get her anytime I have someone come to the house to do any install.

    I would recommend this to a friend