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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1145 Showing 22,881-22,900 of 38,693 reviews
  • Rated 3 out of 5 stars

    Geek Squad failed to explain alterativves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad came and installed my Tv on a wall. They were too quick and failed to ask how we wanted the hookup inside the wall. As a result, we have bundled wires impeding our ability to put furniture below the TV. A little morvtome explainingbwhat they were going to do would have greatly improved the experience.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV install was smooth and fast.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Steven was great. Called ahead, polite, worked clean, super helpful. Great guy and asset to Best Buy. Carl too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    adjustable mantle mount installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent team, explained all the details, very efficient, they set up our OLED TV on an adjustable mantle mount.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good work

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was happy with their work. Would tell a friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Punctual and knowledgable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had my 80" tv mounted by the Geek Squad. They were on time, professional, and very knowledgeable. Took them approx 1.5 hrs from arrival at the house until they were completed. They even set up the settings n my new tv before they left

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is two thumbs up.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a great experience with geek squad they made sure i had everything that was needed, and they also did a great job of communicating.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad always for the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regardless where I buy my TVs I will always use geek squad!! These guys are knowledgeable, efficient and always do a wonderful job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service was excellent. The techs went above and beyond and knew what they were doing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed TV quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad did a terrific job in installing our new TV, a family gift for Christmas! They were nice, polite, & quite efficient. Thank you to the two young men who did this!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly and knowledgeable installer. He was able to install and set up TV and sound bar very efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Yes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is efficient, fast, careful of surroundings, and people I trust in my home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mounting service. Friendly and quick service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. I can get to my peripherals. I can pull it away from the wall and adjust easily. Don’t waste your time and money on anything cheaper.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to have a tech who cares and knows what they are doing. That was my recent experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man not sure what company these gentlemen worked for I needed 2 TV's mounted that I payed for. But there was some confusion with paperwork but these gentlemen took care of it anyway very professional.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    hard to pull from wall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems sturdy, hard to pull out from wall, tilt does not stay, best buy installed did not cover cord or put them in correctly not sure if its the installation or product the extra money was not worth it ,have another less expensive one that works just as well.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad did a great job mounting my OLED. I had a slight leveling issue a couple of months after installation and they came out to fix it free of charge. Will use the service again I’m the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Who does a better job?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Who does a better job than Nathan and Chad? NOBODY!! Great service from these 2, they went above and beyond

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fast Efficient Installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did an excellent job installing my TV mount. They were: fast, efficient, congenial, and showed me how to take it down later. I will definitely use them again in the future. Great customer service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was great

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job and they completely set up my tv so I can really use it.

    I would recommend this to a friend