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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1147 Showing 22,921-22,940 of 38,693 reviews
  • Rated 5 out of 5 stars

    Great TV installer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was on time, did a great job and cleaned up after himself. Had me test the height of the TV for comfort eye level viewing. Overall a great experience and he was covid precautions conscious

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely helpful and informative about my purchases. They answered all my questions and i received great advice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yup - they did it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new apartment has very strange walls. They are much harder than my old apartment, so when I made the appointment, I advised that I had concrete walls. No problem for the Geek Squad. Fast and friendly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 65” OLED65C2PUA TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two installers did a great job mounting and connecting our new LG 65” TV. They didn’t waste time, did a great job and cleaned up afterwards

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a reasonable price and works wonderful. I don’t know why I waited so long before getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the bomb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Victor and Ismial did a great job. They work very hard and are careful in everything they do. I really appreciate their efforts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad takes the headache out of TV install!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Total Tech support gives me free installation service on things bought from Best Buy, and this service is always great! Highly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    The service crew were good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good process. I’ve had better service the time before.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Superb Geek Squad were swift and professional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy agents the Geek Squad mount my Tv like experts auperb job. The TV is fantastic and I am really enjoying it. Thank You Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TV works great Customer service and delivery were the BEST!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mounting of TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad communicated before and on way to house. Asked the required questions to know what they were going to do to be prepared and were very Friendly and courteous while at our House.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paying for this service was the right thing for us to do. There are reasons we have to get help, and the crew from Best Buy contracting through B & K communication was beyond outstanding. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Set up System

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. Antonio and his friend set up the whole system and gave me advice on getting a better sound bar (Sonos)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional set up

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The whole process was great. Professional and friendly staff! Also did a great job with the mounting!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    75" TV mount

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the gentlemen who came to install our TV were awesome. They took our old tv down for us (we weren't at to lift it), installed our new wall mount and tv all the while being very professional and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geeksquad mounted my tv quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought a tv and needed it mounted geek squad came out and mounted it perfectly and the guys were very friendly it was a wonderful experiance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my Eero system quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad installed my Eero system quickly and effectively.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my home, and quickly & professionally set up my new set, and dialed in all the settings. I am very pleased with the service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents did an incredible job, including careful explanations of how to operate the TV and the internet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this sevice!!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents where very nice. Mounting process was very fast and clean. They did tell me that the in wall power kit was the wrong one and had to get a different one. All in all I do recommend the service.

    I would recommend this to a friend