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Customer reviews

Rating 4.6 out of 5 stars with 38693 reviews

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  • Value

    Rating 4.4 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.5 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1148 Showing 22,941-22,960 of 38,693 reviews
  • Rated 5 out of 5 stars

    Geek squad was awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came in and removed one TV and mounted another. They were quick and precise. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Crazy not to use Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bill from Geek Squad and his partner were exceptional. Professional , fast and efficient. A pleasure to deal with and fantastic representatives of Best Buy. Whatever you pay them it isn't enough@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation and set up of Tvs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was installed, set and connected to W-Fi fast with a very high level of professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problems resolved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Several factors conspired to make this an extended project with 3 separate home visits. Keating, the store manager, worked with me to make it right and his help made the project more than satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad guys did an excellent job, and went far and beyond to make sure we were happy with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation by Greek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What more could I say that hasn't already been said about this team of highly trained professionals? Big kudos to Timothy Bell and his assistant for a speedy, courteous, personable installation of my new Samsung 55" 4K television and Samsung sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top flight service but very pricey!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional and didnt leave a mess. A little pricey. I think they shouldn't charge $199. A little on the expensive side in my opinion. I have no problem with the service. My issue is the installation price over $200.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed my TV efficiently and perfectly!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Also offered to do the second TV instead of coming back for a different appointment day; combined two different installations to one day for both, which I did not know was doable, and it was much appreciated!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad group does very good work and are friendly. Always willing to give you a helping hand with the new product they installed. They have installed 5 tv mounts to date in our new home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick install and gave me good information .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents removed the faulty new TV and install the new one. Made adjustments to the TV regarding the light levels and sound. I just wish that the second TV worked. Waiting for the third one to show up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick and effective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service ever, great communication. I’ve used geek squad twice and have been satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team was very professional and puntual arriving at the house for the installation. They are very knowledgeable and customer care oriented. TV was installed in a efficient manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad was on time and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad was on time, excellent installation and he demonstrated how to do several things on the tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did an Excellent Job!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team did an excellent job mounting our TV

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did a great job.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and made connections. Got surround sound working correctly, Which it hadn’t for some time. Got Nintendo Switch connected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my TV and connected all my devices. They were excellent as always. Professional, efficient, knowledgeable, and personable. Could't ask for more. Hard to find these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were great! So nice and informative. They definitely know what they are talking about and were very patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The norm for Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the fourth or fifth TV I've had the Geek Squad mount and connect. This time as usual they were on time, friendly and did a great job. Ran through the new features on this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick, Clean & Perfectly Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were quick, professional, timely and tidied up after themselves! They were thorough in making sure it was installed to my specifications and to my liking.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was very friendly and knowledgeable. They did excellent job mounting and setting up my huge TV exactly where I wanted and answered all my questions.

    I would recommend this to a friend