Customer Ratings & Reviews

The 2 guys that came to set up mount and tv were excellent. They were very pleaseant and knowledgeable. They were very quick. Before leaving they made sure we were satisfied with everything. They were the Best!!

The guys were great and performed the job quickly and properly. They were also friendly and courteous. Looking for ward to using them again soon. Thanks for a job well done.

The team arrived on schedule (actually a little early) and were very professional. They made sure that the location and height were what I wanted prior to starting the installation. Once started, they were very efficient and careful. Once done, they took time to explain everything to me and answer questions. They also loaded two apps for me and made sure everything was working. I would recommend this service to anyone who purchases a television and wants it on the wall.

Best Buy team came out promptly, no hassle scheduling, brought every leveling tool possible to ensure a great install. They even had some extra items like a replacement surge projector and extension cords on hand, so I was happy with the installation being a breeze.

The “squad” that came to install my 85” TV did a fantastic job. They were quick, efficient, knowledgeable, and very professional. I will never try to install anything myself again when Geek Squad can do it much better and faster.

This gentleman was very knowledgeable about the TV the menus and the way to set up the TV. And even after installing a TV mount that I did not like he turned around and installed the one I did would like have rather have. And you did not charge me for the other TV mounting system.

They were very professional and helpful. They mounted our tv onto the brick of our fireplace. Very knowledgeable.

Picture is great 86'' tv makes it like you are at movies. Geek squad did awesome job setting up and mounting tv.

They put it well, it was fine and they were very kind

The agents were friendly and very careful with both the TV and my new home and furniture. They installed the wall mount, TV, cable and blu-ray player quickly and efficiently and explained what they were doing every step of the way. I appreciated the time they spent showing me and hubby the use of the TV and blu-ray remotes as we upgraded from a 12 yr old one to this Smart tv that frankly does more than we ever expected. I'm glad that I can call on the Geek Squad about any questions I have in future as well.

Agent was knowledgeable, prompt and professional! Our TVs look great!

Excellent and courteous group. The installation went smoothly and the squad was very knowledgeable and helpful.

The two agents who showed up on time called me before they got here I am on the 7th floor in my building I did not know if I had metal or wood studs so they brought a mount with them just in case it Turned out they were wood so they installed my full motion TV mount they did an excellent job very clean and knowledgeable about the products they install

Install was quick and looks great! I had an incompatible mount but agents had spare ones available and saved the day. Saved me a lot of time and headache. Worth every penny.

Two ladies showed up to remove my old tv from the wall mount and dispose of it along with the old wall mount. Then the ladies mounted a new wall bracket and installed my new tv. Also they connected my new soundbar. They also organized and managed all of the wires and cables sonit was neat. These ladies did an amazing job. They knew exactly what they were doing. They were very thorough and went over and beyond to make sure everything was done correctly and to my liking. They also assisted me with any help or questions that I had. I have never been so happy with someone coming to my home to install and set up electronics or equipment. I also wish to have these ladies help me in the future with new purchase. Also being a Total Tech member I have peace of mind of knowing if anything goes a miss they are here to help and repair items. With no out of pocket costs to me. I am also covered for any new deliveries to my home and any installations and extras are also included. It's worth every penny.

Installation was completed on Tuesday August 3, 2021 with 3 Geek Squad installation technicians and did a good professional job. In my opinion this TV is currently state of the art, very pricey but you get what you pay for. So far, this TV is all it says it is, I like the flush wall mount, the only thing is the LG engineers could have put more thought on the wiring bracket harnesses on the back of the TV that support the wires, I had to recommend to the Geek Squad techs and used a 6 inch piece of my duct tape to hold the wires in place while mounting my TV Flush to the wall. This TV comes with a pattern of the TV where you decide and it should be mounted on your wall, I had to have mine remounted lower, and had to make another appointment and wait 2 weeks for my installation remount. The Geek Squad technicians in the first installation didn’t leave me the wall pattern, make sure you tell the Geek Squad installation Techs you want this pattern and save it if you need your TV to be remounted to your specifications. I have to use 3 remotes: 1 for the TV, 1 for my home theater system and 1 for my cable/satellite system. The LG engineers should put more thought to combine and use 1 remote to run Everything, All 3 systems on my TV. With today’s very powerful micro-processor chips I’m sure the LG engineers can fix this. I do not want to use an off the shelf universal remote that costs $100 and takes 1 hour to download the required software to use it. So far, I am very happy with the performance of my G1, I will post more in the coming weeks if requested.

Can’t say enough about these guys ! I purchased a 98 in television , they called that morning and asked if I’d be interested in being the first delivery I was between 10 and 2 , oh yes !! Three gentlemen came delivered it to my condo and proceeded to install my mount and television in no time ! They made all the adjustments color sound etc and it sits perfectly on my wall I’m grateful that I had nothing to worry about , the install the packing no mess like they had never been here and I had this magnificent television on my wall ! Thank you Best Buy

I had an excellent experience with Geek Squad when they came to set up and mount my TV. The team was professional, efficient, and made the entire process smooth and stress-free. They didn’t just mount the TV, they also gave me helpful tips to get the most out of my setup and made sure I understood everything before finishing. I really appreciated how thorough and friendly they were, ensuring I received the best service possible. Highly recommend!

Delivery team was very professional and did a great job installing my very heavy tv. My only complaint is the lack in communication on the time frame they were going to deliver. Initially i was told it would be delivered early afternoon, but they showed up at night and last on their route. I was just happy it got delivered after waiting 3 weeks for the tv.

I couldn’t be happier with the service I received from Geek Squad, I needed a TV wall bracket mounted, they cane on time (even though my house is hard to find) they contacted me to ask for directions. They were very professional, friendly and thorough. As one was installing the other was right behind cleaning up. I was impressed with how fast they were able to install the wall mount. I would highly recommend them and would use them again if needed.